Online Mobile Insurance

Dear All,
I had purchased an insurance policy for my mobile via online website. Unfortunately, my mobile got stolen. They asked me to get FIR copy, which I duly submitted, then they again asked for Closure order from Court, which I again frequented the court 4-5 times and submitted it to the mobile company. All this getting documents took few months as police and court works at their own pace. Now, the mobile company has stopped responding via email or phone. The customer care asks me to contact their claim settlement department and gives 2 mobile numbers, which again never got picked.

Please suggest what action shall I take? more  

View all 17 comments Below 17 comments
Shailey Goyal, a hand written application addressed to concerned officer or company giving all the details and if possible photo copies of previous correspondence and relevant document will be enough. But a printed one is preferred. more  
It appears that you have no courtesy to disclose either your own identity or that of the Insurance and Mobile Company! As such, you might have raised an imaginary issue for getting free opinions of others. more  
Sir, it is not an imaginary issue for taking respectable people for a ride. A person who undergoes sufferings only knows the pain. If you cannot advise a solution , I would request you to pls refrain from making such comments. more  
Insurance is just one type of assurance, which they never keep. more  
one of the misunderstanding for us that if we do the insurance then we goes to careless about the asset but once you insurance done then total liability goes to insurance company about that asset never go to police station because u purchase insurance all the formalities do the insurance company because we are paying insurance amount so first u have complain about insurance company in consumer court and then do other formalities more  
Similar to life and vehicle insurance what documents did you get and check clearly on what are the t & c to take it forward .then post it in the consumer grievance section and also jagograhak jago. more  
I have Insurance policy document which mentions about coverage, but insurance co has gone deaf. I shall follow your advise. Thanks for your assistance. more  
Post a Comment

Related Posts

    • Coronavirus Impact

      Circle Members your survey is in papers today. Insightful but my query is 41% of us are cautious about summer travel. That will crash the economy. Also concerning that paracetamol prices...

      By Shikha Chhabra
      /
    • Met fraud online company ,

      I booked some flowers chocolate n greeting card on FLABERRY (Online flower booking site) for my husband on 3 Feb and mentioned delivery date 14 Feb , before booking I confirmed the delivery area. I...

      By Garima Yadav
      /
    • Whatsapp is reading pictures we send

      This morning I sent a picture of chocolate to my sister wishing her valentines day. 10 minutes later I was accessing a content download site. I saw another chocolate variant ad (attached) pushed to...

      By Sandhya Agarwal
      /
    • ecommerce discounts seem to be going away

      it seems that ecommerce has stated to take a hit in India atleast phone sales. iphone xr is now cheaper in India at stores after the 10% additional discount many stores offer. The discount is not a...

      By Manju Patel
      /
    • Online sellers paying for reviews

      The online sellers now lure consumers to give them 5 star and offer money for it. See attached that come out from a box. Consumer laws should discourage such practices. Kindly look into ...

      By Kajal Singh
      /
    • WhatsApp being allowed launching payments in India.

      I saw news that WhatsApp Pay will start payments for everyone. How? Were they not caught in Pegasus Scam. From what I know and understand WhatsApp data more important the chats were stolen. If they...

      By Siddhartha Roy
      /
    • Vulgarity in Advertising at Auto Expo

      Please see attached how women are used as show girls at auto expo. They get many more stares than the cars. Can the Govt lay some norms for advertising in shows/exhibitions. Same thing apply for th...

      By Sneha Goyal
      /
    • 450,000 Credit Card records compromised

      Can someone please advise how does this happen. How do 4.5 lakh credit card records of Indians get compromised. Did the hack happen from an overseas server or an Indian server. Who is responsible a...

      By Harsimran Kaur
      /
    • MANIPULATION OF MEDICAL BILLS BY HOSPITLAS.

      The conditions in the hospitals have reached a point of no return and the patients are now forced to take the law int heir own hands.However,with a private doctor in-charge of the central health mi...

      By GOVIND PERHSAD
      /
    • Manipulaton of Medical Bills by Hospitals

      Exploitation of indoor patients by large Hospitals. Majority of patients admitted to Hospital do not have insurance cover. However hospitals exploit their helplessness by imposing heavy charges. Ir...

      By Ranjit Rai Grover
      /
    • Big Basket doesnt dislcose accurate MRP

      Legal metrology officials should investigate big basket. They tend to show wrong mrps online, generally higher than whats on the product. See attached please

      By Sandhya Agarwal
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)