ON LINE BANKING AND CELL PHONE RULES
a) What RBI regulation stipulate different cell phone registration for different accounts in the same bank?
b) If there are 2 accounts in the same Bank, account No 1 held jointly by Mr. X and Mrs. X and account No 2 jointly held by Mr. Y and Mrs. Y in a different branch, and Mr. X has the mandate to operate the second account of Mr. Y and Mrs. Y, do these accounts require two separate cell numbers for its operations, as implemented by at least one Indian bank?
c) can these 2 accounts in (b) above be linked with the same ID and Password to overcome the problem of having to have a separate cell number for a second account? Note, Mr. X is not a beneficiary of Mr. & Mrs. Y’s account.
d) If the 2 accounts in (b) above cannot be linked, can these 2 accounts be operated (log in) under 2 different User IDs and 2 different Passwords but the same cell number registered for both accounts as Mr. X is mandate holder for the Mr. Y / Mrs. Y account?
e) If the answer to (d) above is ‘NO’, how can Mr. X manage to fulfill his duties as a mandate holder if he happens to be a trustee or an executor or relative /well-wisher of differently-abled people or senior citizens whose children live abroad unless he now keeps multiple cell numbers to operate these accounts?
f) A similar scenario exists where Mr. X who wishes to help his own employees / domestic staff to be digitally connected (to bank accounts) but they are not computer /smartphone savvy and they wish to avail facilities of PM Pension yojana, PM life insurance schemes, other government subsidies/benefits, how can Mr. X be expected to keep separate cell numbers for each of these accounts?
g) What other options are made available by the Banking Regulator / Indian Banks to facilitate Mr. X’s duty to manage such scenarios? more