ON LINE BANKING AND CELL PHONE RULES
a) What RBI regulation stipulate different cell phone registration for different accounts in the same bank?
b) If there are 2 accounts in the same Bank, account No 1 held jointly by Mr. X and Mrs. X and account No 2 jointly held by Mr. Y and Mrs. Y in a different branch, and Mr. X has the mandate to operate the second account of Mr. Y and Mrs. Y, do these accounts require two separate cell numbers for its operations, as implemented by at least one Indian bank?
c) can these 2 accounts in (b) above be linked with the same ID and Password to overcome the problem of having to have a separate cell number for a second account? Note, Mr. X is not a beneficiary of Mr. & Mrs. Y’s account.
d) If the 2 accounts in (b) above cannot be linked, can these 2 accounts be operated (log in) under 2 different User IDs and 2 different Passwords but the same cell number registered for both accounts as Mr. X is mandate holder for the Mr. Y / Mrs. Y account?
e) If the answer to (d) above is ‘NO’, how can Mr. X manage to fulfill his duties as a mandate holder if he happens to be a trustee or an executor or relative /well-wisher of differently-abled people or senior citizens whose children live abroad unless he now keeps multiple cell numbers to operate these accounts?
f) A similar scenario exists where Mr. X who wishes to help his own employees / domestic staff to be digitally connected (to bank accounts) but they are not computer /smartphone savvy and they wish to avail facilities of PM Pension yojana, PM life insurance schemes, other government subsidies/benefits, how can Mr. X be expected to keep separate cell numbers for each of these accounts?
g) What other options are made available by the Banking Regulator / Indian Banks to facilitate Mr. X’s duty to manage such scenarios? more
signatory for many services. As such, if the first account
holder has given his phone number in multiple accounts,
it will become a problem. Even otherwise Govt. is asking
the banks to merge the various accounts of an entity in the same bank in one city, wherever possible. Many borrowers
including farmers take loan from one bank and deposit
the sale proceeds in another bank just to avoid repayment
of loan. Linking of accounts with aadhar/phone number
will take care of many ills prevailing in the banking system. more
2) For Joint A/c Formation and Operation Phone Numbers of Partners and Identity in case of Certain status also becomes Necessary.
3) Interest of Joint A/c Holders as well as Accountability need to be considered.
4) Security SMS Call need requisite Phone Number .
5) Many may not have Net Banking Skills/ Interest as well, they Open Accounts in different Towns or even different Stages.
6) Therefore , Branch of a Bank need to have its declares Contact Phone Number and it is for the Security of the Customer. more