Need To Log Complaint Against Reliance Communication In consumer court Mumbai
9821 222 876
9321 222 876 more
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I request you that kindly find the below details-
I was in communicating with Reliance Communication from 05th Sept, 2014 (Friday).
Allow me give the summary of my letters,
1) My mobile no (9821222876) was ported to Reliance on 12th Aug, 2014,
2) Service was suspended on 04th Sept, 2014,
3) Reason “Verification was done, but the door was locked”.
4) No communication through mail / call / SMS from Reliance before suspending the services,
5) Complaint was made to customer care number (#198) for service suspension, they said that I have to submit the document once again & the re-verification will be done before service to resume.
6) The Complaint mail was marked to customer care ID,
7) On 06th Sept, 2014 (Saturday) after 48 hours the service is re-started, that’s also without verification,
8) Now I am demanding charges for Mental Harrasment, Revenue lots & Respect in the market, (For not availability of services).
9) Got the mail from Reliance Care saying that they will not give any compensation for this.
10) They broke the “TRAI Rule / Govt Law” by starting my services before verified my document, resident address. After starting the service they suspended under the ground of verification. On above that they re-started the services without verification done.
Kindly Advice more