MISLEADING ADS

THIS IS A VERY SERIOUS MATTER.Being handicapped.I mostly rely on e.commerce even for daily needs,but somtimes the quality is so poor that one has to complain.I recently ordered and recd a 10 kg ATTA BAG FROM A RENOWNED COMPANY,BUT THE QUALITY WAS VERY POOR AND i ASKED FOR REPLACEMENT OR REFUND.i WAS ASTONISHED TO HEAR THE RPLY FROM THE AMAZON PORTAL;PLEASE ASK THE MANUFACUTUER.Has anybody ever been asked to contact the manufacturer,when we find bad quality products in the shop?But we feel lost and defeated to deal with these giants. more  

View all 21 comments Below 21 comments
This is NOT so much about the personal experience of Govind ji but typical of the way the sellers treat the customer. When you buy something at a shop or online portal, you do because you assume it is safe to buy from them. You pay a premium to them even though you can get the stuff locally from what you see as less trustworthy local or other sources at cheaper rates. Amazon can't treat customers in India like dirt. Its response to a US citizen would be totally different as there, it can face millions of dollars class law suits. Folks, please therefore assert your rights as a consumer rather than blaming yourselves victims like Govindji. In the US every supermarket has a 'returns ' counter where you can return purchases made and get cash refunds with no questions asked. Should we not have such facilities here? It should be mandatory for online firms to ensure refunds with no questions asked. Let us write to each of our area MPs or MLAs to raise this issue in Parliament and State assemblies, after all, they are paid to deal with public problems. more  
I returned few product (not food) to amazon, they taken back and refund it after 3 days. You should read the return policy of that product and act accordingly.

While ordering we should open our eyes to read return policy. We should not purchase any item, which does not provide a min of 7 days return policy. more  
As per FSSAI, the manufacturer and DEALER are equally responsible. The CP judgements also say this. Unfortunately, AMAZON belongs to NEITHER. It is only a facilitatorand will escape action against them more  
Govind Perhsad-- Put your photo before you post any more pls? Any bad quality from any E-commerce service provider not only be returned but reported to the Ministry of Commerce or at Consumer Forums /Complaint Cell at the earliest. If reporting is not done than it shall continue for other consumer unstopped.Secondly with out reporting how the Govt could improve such services? more  
The Amazon cite won't have column for feed back where we can lodge the Complaint. They are saying anything on normal cite. The customer feed back to the manufacturer always on no reply cite. more  
Post a Comment

Related Posts

    • Illegal activity by standard chartered Bank in India

      Due to financial crisis in my life in year 2003 I did settlement of my credit card of standard chartered Bank in India by paying RS 25000 against original outstanding of RS 45000 and for that stand...

      By Bhavesh Manek
      /
    • Extortion by Mercedes thru service mandate

      I want to make people aware that car manufacturers like Mercedes forces the customers to change engine oil and filter etc. every 12 months. No where in the world this yardstick of 12 months for oil...

      By Niteen Waugh
      /
    • OEMs refusing to honour warranty for ecommerce purchases

      We purchased a Yamaha PSR E-353 keyboard from Cloudtail via Amazon in Jan 2017 with a 3 year warranty. Since last few days the key board was not functioning properly and when we took the...

      By Sachin Taparia
      /
    • KYC details

      Recently it has been found that AMAZON has been asking and feeding KYC details into its system while delivering goods. This should be stopped immediately. Ordinary people are subjected to provide ...

      By Poonam Desai
      /
    • A phantom in Indian healthcare insurance, called GIPSA

      In year 1986 healthcare insurance was opened for general public. In Year 2000 private domestic insurers were allowed to provide healthcare insurance products. In year 2010 four public sector insure...

      By Chander Prakash Khandelwal
      /
    • Paytm fraud

      Another platform used for fraudsters to cheat people through Paytm is that you will get an SMS from some number that Paytm will hold your balance after sometime if you KYC is not complete. You ring...

      By SURJIT SINGH
      /
    • PayTm used for cheating, PayTm must have means of recovering the amount

      I saw a message offering POCCO PHONE FA 1 for Rs.2499 as the day's offer. Once I logged in, it asked for credit card payment, once I gave details it took to PayTm and payee is one Shri sai Pharmac...

      By Sahadeva Sahoo
      /
    • Videocon is a must avoid

      I am writing this letter for extremely frustrating couple of days from VIDEOCON side about my Videocon Led Tv Repair status which is an under warranty product and they are not resolving my issue fr...

      By Rohit Singh
      /
    • HP Printer

      I had bought HP 410 WireLess printer in Oct ,2018. After few months we had a problem where printer was showing out of paper while papers were in it. This reoccurred so we called tech support. T...

      By Chetan Desai
      /
    • Improving integrity of Online Reviews: Inputs on Solutions

      Below are some if the key issues outlined by you all with regards to Online Product Reviews on eCommerce sites. Kindly review them and share solutions that will help enable consumer access to unbia...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Improving functioning of eCommerce Cashback Programs

      Below are some of the key solutions proposed by you to issues regarding eCommerce cashback programs. Kindly review the same and if you have any additional solutions, please share. We look...

      By Dept. of Consumer Affairs (Government of India)
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)