Microsoft Surface Pro 4 - Product Recall/Class action candidate
Attached is how the Microsoft Surface Pro 4 product is working for us. It was purchased a few years ago via Flipkart. It is a defective product where the screen tends to flicker as attached. 3 points: 1) The product was recalled in USA but not in India 2) it should be mandatory for manufacturers to do a product recall in India in coordination with ecommerce sites. All the data of who bought should be there. 3) class action must be initiated by CCPA or Dept of Consumer Affairs in all such cases. The same has been escalated to Microsoft but is yet to see resolution. Even if it does, it will be resolution for this particular customer. What about hundreds of thousands of other customers who are struggling with the same device, same issue.