Meru Cabs

I have booked meru cab service on 11th April, 2015 for picking my wife from surat railway station to my home at 11.00 PM. My wife has waited for around 30 minutes for cab . Time was also of around 11.00 PM. We have booked meru cabs because of its trustworthy service including drivers. This is one type of mental harassment when lady has to travel alone though we have booked your service.
Booking ID- 38023542 ( Driver Mr. Dharmendra Bharuchi-9825521570), but he was not came in time (11.00 PM Surat Railway Station). He came at around 11.20 PM and told this is the time allocated to him.
When customer is late, they are charging waiting charge, if they are not coming/late they are denying to give compensation.

Please circulate it in such a manner that Meru cab has to solve problem more  

View all 20 comments Below 20 comments
Similar incident happened by Genie cabs (Merucabs twin).Booked 10 hours before ,accepted the booking but does not report but they send a msg half hour before that they have no vehicle now and will send costly vehicle from another category if you want at this time .I was desperate as we had booked the travel.I said yes and we got a old delapitated vehicle in the last minute charging more .After returning from the journey,upon complaining as to how you accepted booking in advance 10 hours before and you did not keep up the promise .They just said sorry will not be repeated .But their attitude was just opurtunistic..They are unreliable for me as a customer . more  
I paid Good - bye to Tata Sky for the same reason and switched to Free Dish after waiting for 3 months. Pathetic Services! more  
I am regular user of these cabs like OLA /Meru
I have three incident to share
1. I booked cab meru from N Delhi to Noida on 17th April 15 while issue the trip receipt the Rs. 60/- Conveyance charge has been levied.
2. In return on 18th April 15 I took Meru cab from Noida to N. Delhi railway station the again Rs 60/ Coveyance cahrge has been collected.
3. I took OLA CAB in Mumbai the are cahrging peak time levy.

ARE such levies allowed by the RTO ??

Suitable action needs to be taken by RTO of respective states.
These cab operators are chaeting the customers.
Strict action needs to be taken. more  
I rarely use cabs, when I used meru genie twice, driver was rude and service was bad. Prefer auto than cab more  
I have also received answer like Mr. Krishnan, but no financial settlement like him.. According to me, this type of discussion should reach to company, so that we can get justice. more  
Post a Comment

Related Posts

    • Cable TV charges - Covid 19

      During this Covid-19, Govts, Corporates and every citizen are sacrificing to the extent possible despite loss of income and pains. In case of cable TV and Dish operators have not contributed anyth...

      By Perry AL
      /
    • Make government and related services completely online

      This is the nth time I am posting in this circle regarding making services completely online to reduce unnecessary travel by citizens and reducing the crowd at these service centers/offices. Let th...

      By Padmanabhan G
      /
    • Excellent work Circles and LocalCircles

      All members must go through this report shared by LocalCircles which seems like same day action by Government

      By Sarika Bansal
      /
    • Govts regressive move

      Of taking out sanitizers and masks from essential commodity list. Adding 3 months back had reduced price of sanitizer 50 rs for 100 ml. Has the pandemic ended in Govt eyes. If not why t...

      By Sarita Ravichandran
      /
    • Incompetence of Urban company

      I have a similar experience with urban company. The AC which was running well, after servicing was cooling less. The technicians who came to do the job were more interested in recharging gas. They ...

      By Suresh Gopinathan
      /
    • Urban Company AC Service Provider uses Spurious Parts, Urban Company not resolving the issue

      We got AC repaired thru Urban Company @urbancompany, The Service provider used Spurious parts and charged us for the originals. Complaint to Urban Company not resulting into a resolution. Urban Com...

      By Hardeep Singh Arora
      /
    • Flipkart fooling and looting customers

      Booked the order with Flipkart on 24th March 2020 for Product - Realme C3 mobile phone. The last product location updated was for Bhivandi location on 5th May 2020 and there was no status change ti...

      By Ubaid Khan
      /
    • Flight refund

      I had an expereince on flight refund in the last month. Airindia express not operated flight (till now not operated) and they deducted a huge amount. The ticket was purchas...

      By Subair Mecherikkal
      /
    • Medlife nevligence

      Online companies, like Medlife which supply allopathic, Ayurvedic and other medicines , have no system to directly communicate with client.assure till last moment, and ship order by writing out of ...

      By Satyapal Singh
      /
    • TIMES OF INDIA SUBSCRIPTION

      Paid six month online subscription amount directly to TImes publication thru web in first week of March 2020, Till today neither the paper is delivered nor amount refunded Just imagine the Re...

      By Anil Jashnani
      /
    • Is Consumer Affairs serious about misleading ads

      LocalCircles see attached. Is the Ministry of Consumer Affairs paying attention to your/our submission to bring about a law or is it not a priority. Heavy penalties are important if misleading ads ...

      By Sneha Goyal
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)