Meru Cabs

I have booked meru cab service on 11th April, 2015 for picking my wife from surat railway station to my home at 11.00 PM. My wife has waited for around 30 minutes for cab . Time was also of around 11.00 PM. We have booked meru cabs because of its trustworthy service including drivers. This is one type of mental harassment when lady has to travel alone though we have booked your service.
Booking ID- 38023542 ( Driver Mr. Dharmendra Bharuchi-9825521570), but he was not came in time (11.00 PM Surat Railway Station). He came at around 11.20 PM and told this is the time allocated to him.
When customer is late, they are charging waiting charge, if they are not coming/late they are denying to give compensation.

Please circulate it in such a manner that Meru cab has to solve problem more  

View all 20 comments Below 20 comments
Similar incident happened by Genie cabs (Merucabs twin).Booked 10 hours before ,accepted the booking but does not report but they send a msg half hour before that they have no vehicle now and will send costly vehicle from another category if you want at this time .I was desperate as we had booked the travel.I said yes and we got a old delapitated vehicle in the last minute charging more .After returning from the journey,upon complaining as to how you accepted booking in advance 10 hours before and you did not keep up the promise .They just said sorry will not be repeated .But their attitude was just opurtunistic..They are unreliable for me as a customer . more  
I paid Good - bye to Tata Sky for the same reason and switched to Free Dish after waiting for 3 months. Pathetic Services! more  
I am regular user of these cabs like OLA /Meru
I have three incident to share
1. I booked cab meru from N Delhi to Noida on 17th April 15 while issue the trip receipt the Rs. 60/- Conveyance charge has been levied.
2. In return on 18th April 15 I took Meru cab from Noida to N. Delhi railway station the again Rs 60/ Coveyance cahrge has been collected.
3. I took OLA CAB in Mumbai the are cahrging peak time levy.

ARE such levies allowed by the RTO ??

Suitable action needs to be taken by RTO of respective states.
These cab operators are chaeting the customers.
Strict action needs to be taken. more  
I rarely use cabs, when I used meru genie twice, driver was rude and service was bad. Prefer auto than cab more  
I have also received answer like Mr. Krishnan, but no financial settlement like him.. According to me, this type of discussion should reach to company, so that we can get justice. more  
Post a Comment

Related Posts

    • Is Big Basket profiteering on essential commodities

      See attached screenshots. The Govt has said 100 rs for 200 ml sanitizer. If one sells more than that its profiteering. See attached to sell at Govt price big basket is showing...

      By Sandhya Agarwal
      /
    • Kudos to localcircles

      I have been observing the good work done by localcircles in making information on essential goods availability accessible for consumers and decision makers from these circles. The report...

      By Radheshyam Gupta
      /
    • Beaware of Standard Chartered Bank deposits.

      I have fixed deposits in Standard Chartered bank. Unlike other banks, once you have fixed deposits, you can't manually close. Either you have to approach the bank or raise service requests online. ...

      By Pradeep Kamat
      /
    • Shouldnt loyalty programs refund money

      Programs for loyalty like bbstar and amazon prime and others are not servicing customers citing lockdown. Have tried getting amazon slot for 1 week doesnt work Shouldnt they ...

      By Sarita Ravichandran
      /
    • Enhance Consumer laws in India

      An Indian grocery chain called Patel Brothers, spread all across USA, paid a huge price yesterday, when they hiked up prices of their groceries three times over. A customer complained ag...

      By Aditya Sharma
      /
    • Fixing MRP of essentials during covid-19

      See what has been done here in Noida in attached. They have fixed maximum retail prices of all essentials. Why cant the Govt of india fix a MRP for all essentials across India.

      By Radha Puri
      /
    • Good News on essential goods

      Central Govt Has expanded exemption list and Transportation of all goods without essential & non-essential goods allowed. Products: Soaps, Disinfectants, Hand washes, Shampoo, toothp...

      By Vinita Agrawal
      /
    • Shared this from Transforming India

      Everyone please vote on this poll. No sanitisers are available in the market. If you found one this week please share location to buy from. Genuine company product like dettol lifeboy g...

      By Vijaya Nair
      /
    • 3 months moratorium for EMIs

      Great move by RBI. All Banks, HFCs, NBFCs allowed 3 months moratorium for EMI. So if you are unable to meet EMI obligations, no issues. Pay Your bank by June 30th.

      By Arjun Singh
      /
    • Essential Availability situation and list

      Really appreciate localcircles putting out these updates on essential goods availability. Some improvement seems to be happening but more needs to be done.

      By Sarita Ravichandran
      /
    • Sanitizer Loot Continues

      In unique ways. The general store selling it bills for a different item. 600 for 200 ml sanitizer. Govt has mandated 100 rupees. The store bills rice in the bill. Pls see how it can be ...

      By Ajay Kumar
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)