To day, when I opened parcel of medlife , order no 004A, received medicines, surprised and shocked, that medicines ordered byme are not there.
It is some ones order , kept in my parcel box.
It's Corona time, raining, how to go to medical store.
All medicines , I ordered were for cold, cough, painkillers,etc.
No one is responding on phone.
Service center is busy.mail address care@ medlife gives automated answers.
What client can do .
Govt should audit their systems,
New strict guidelines be given to them. more
I alway go for COD (cash on Delivery) as there is no guarantee that all medicines ordered will be available or specific brands will be available . On line bill payment is done to the A/C departmennt . By the time the order goes to the despatch /suppy department ,some products might have been supplied to other customers. They dont have the type of time to report and get feed back ; so keep the unsupplied products pending till stocks come . Then of course there is the problem of minimum order for free supply .
So the best is COD (the invoice is attached with the parcel ), pay the amount in cash if every thing is ok . What is left out buy physically from the shop. more