Makemytrip not giving refund for failed ticket

I tried to book a ticket on makemytrip.com in Fabruary, 2015. The booking failed but Rs.36000+ was debited. They promised a refund, but after a lot of reminders over telephone and emails, they have not given the money back. Can I file a complaint with Consumer protection online? more  

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Booking failed for what reason? If it is a cheating business they should be published severly. more  
Two years before ,I booked ticket, through their online site. They conformed ticket and transferred money too. After two days they told additional money is required for validating and issuing the ticket.If not paying additional money, they told they will refund full amount. But not like that. Portion of money deducted .I followed many time .Not yet refunded. more  
You may file online complaint on official website of consumer affairs department. This may not yield results should MakeMy Trip decide not to participate in conciliatory efforts initiated based on your complaint. Best will be to send a legal notice to MMT and thereafter file a written complaint before consumer forum having jurisdiction more  
You must file a complaint & get back the amount with interest & penalty more  
Why on line. You must file a case in the local consumer redressal forum. more  
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