let us talk about the pitfallsof Act,
Increase the monetary limit, that is instead of Rs 20 lakh make to Rs 5 cores upto Dist forum, more than 5 croes to 15 croews upto state commission and more than 15 cores to national commission bcz even a falt at Mumbai may cost more than cores thsu consumer has to go to now to filoe case at National commission New delhi.
Case can be filed where as ever the complainant lives, now case has to be filed at aplace based on the locality of the defender , for example if a consumer located at Pune purchased an item on line through Flipcart/ Amazon and if he has a case to be filed , it has to be done at the location where corporate HQ of flipcart is located may be with in Delhi area. The consumers must have the option to file the case as per his convenience as he is the sufferer who needs justice from delinquent opponents, another example, a consumer located at Nagpur books flat at Mumbai or Delhi with local builder and later if he has a complaint against them , then he cannot file at Nagpur Dist Forum but has to file where builder is located and transfer of case is generally done by National commission that also based on TA, which itself may take considerable time for disposal. Thus Act on today is heavily against the consumers, consumers hardly get justice on time more