Jio Customer Care is pathetic

I am following up with Jio customer care from last so many months , sent so many mails but have not received any reply and refund in my account. My grievance We were using an Airtel connection before this and people from JIO came and convinced us into getting your connection and took the payment of INR 4600. They removed the Airtel wifi and its wiring and made us wait for 10-15 days after taking the payment. We were then told there was some problem in the old connection and we need to pay again to get the connection now and will get an automatic refund in our account for the previous payment with order number NO0000920PD1 and phone number +919815888222. We have given endless reminders and calls for this and we still have neither got the refund nor the problem with our existing connection has been solved with phone number +919815444111. I request you to to please pay attention to this matter immediately and get us the refund of Inr 4600 with interest from Jio. It is highly disappointing that the grievance has been disposed and closed by without contacting and confirming with me. The company remark that has been updated is also untrue as my complaint was not regarding a security deposit. I have explained the entire story at least fifty times to different people in JIO and surprisingly they all remember my side of the story yet don't have a solution to it and have the audacity to call me over and over asking me to repeat my story again. I wonder why a tape is played in the beginning of a call, saying that the call is being recorded as I don't think the consumer court or the company ever goes through them otherwise I still won't be struggling to get a refund of my money even after an year!! I have been mentally harassed and drained by JIO to the limits, but the war has now begun and I don't plan on losing this one. JIO and everybody involved and responsible should face the consequences because if even one of these people were doing their job right and honestly, I wouldn't have to face this. more  

View all 25 comments Below 25 comments
Their personnel contacts are very POOR.Many a times it is required specially if you are a Senior citizen. more  
Our consumer courts should be powerful, active and efficient to receive complaints and resolving them quickly...... more  
In fact, no sooner I realised their unfair business tactics I was lucky to move out from JIO. I wonder, inspite of widespread dissatisfactions expressed against JIo/Reliance, why still people are not leaving their service? Why should we continue to avail substandard and non-customer friendly service? more  
Not only the service provided by Jeo is very bad and high handed, but also the speed of the Jeo network is very slow. The only plus point is that the jeo prepaid/post paid charges are speedly accounted for. more  
Government is extending all co-operation to the Jio network, but the company is trying to exploit the customers. It is high time government should think about the public difficulty. more  
Same is the case of MTNL, Airtel more  
Post a Comment

Related Posts

    • Cut fuel taxes and boost economy

      All Petrol pumps ought to display thisBasic rate 20.50Central govt tax 41.50(Excise Duty) State govt tax 16.50Distributor 6.55Total - ...

      By Kajal Singh
    • Covid shut out cards

      These are cards sold as to be worn around the next to keep Covid away. The problem is they are selling in markets and even online sites. Why are there no restrictions by Govt to stop sal...

      By Anil Mehta
    • Gambling Legalised

      One gambling company is sponsoring IPL while the head of the body which conducts the tournament is promoting a rival gambling entity. This is amazing and this ministry of consumer affai...

      By Amit Mishra
    • Pan Masala ads during IPL

      I am glad Shikha has turned up thr heat on inappropriate ads. The kind of ads that are coming shows industry could care less. Why do we have to advertise kamla pasand during IPL. One che...

      By Shivani Batra
    • Misleading ads for children during IPL

      The Govt is discussing advertisement code against misleading ads yet brands are so fearless that they keep pushing dangerous ads like thumsup during IPL. Celebrities like Ranveer Singh are highly i...

      By Shikha Jain
    • Misleading and Poor Taste ad by Amul

      Amul how can you objectify female body for selling your butter. You are taking sides and then objectifying a lady from the other side, it’s obnoxious mind set. Will the consumer ...

      By Radha Puri
    • Rights of Electricity Consumers

      The Govt has come out with draft rules for rights of electricity consumers. They are attached. I request all members of the circle to review attached and share their inputs. What is con...

      By Garima Sharma
    • Rising Prices of Essentials hurting citizens

      Many of you have been writing in various posts and comments on the rising prices of tomato, onions and potato and thereafter we at LocalCircles conducted a survey which clearly brings out the high ...

      By Sarika Bansal
    • Myntras forced deposit towards its credit

      Ordered Something from Myntra. The delivery guy comes says OTP needed for a 500 rupee item which myntra never sent. Tried delivery twice and Failed to deliver and then cancelled the order. Myntra i...

      By Radha Puri
    • Poor Services & Irresponsible behavior of Eureka Forbes

      We have purchased one RO Water Purifier Aqua Guard Reviva Basic Sl. No. 3220909396001081 & Model Code - GWPDRO50B00000 on dt. 25-07-2020 for our customer situated at MA SARASWATI PHARMACY COLLE...

      By Sharad Taparia
    • Newly purchased HP laptop issue

      I have purchased a new HP laptop online through flipkart on 06aug202, from the date of delivery it is having OS issue and very rarely i have used the laptop now it is completely stopped working. wh...

      By Raghavendra Poojar
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)