Issues with DTH Service providers: Inputs Sought

We have seen a large number of posts and comments on issues faced by people with DTH service providers.

With this post, we would like to seek your inputs on the various issues you have faced with them.

Once all the issues are understood, we will have a separate discussion on solutions that must be implemented to improve DTH services in India.

We look forward to your inputs! more  

View all 442 comments Below 442 comments
With new system rates have gone up for the same product.I think Govt wants their share of GST. more  
DTH providers are not in a position to be beneficial to the end consumer. They just had to follow the structure what TRAI and Broadcasters had laid down. Basic Rs.153 for what reason, we hardly watch 4-5 news & couple of devotional channels and rest (out of 100 what TRAI says). Moreover, if we had to pay per channel we view, then there should not be any ads. Out of 30 minutes of program, there is hardly 10-15 minutes of content and remaining is ads, means more than 50% ads. Are we paying for the ads or content? These two topics shall be addressed and resolved if Govt./TRAI really intend benefit for consumers. more  
NCF charges added by DTH/Cable operator are extra burden for all end consumer.
All paid channels must remove Ads. In a 30 mints show Ads are coming 15 mints.
For Free channels only 5 mints adds should be allowed.
most of the adds are misleading to end consumers. All content should be certified from govt authority.
Charges should be deducted from daily basis.Some time DTH/Cable service are down. They should not charge for end user. more  
Sir, I appreciate a part of the TRAI directive that we pay only for the channels we watch. I do not mind paying for the channels. What I mind is, the cable operator takes Rs.130/- as their fee for providing 100 free channels which I do not see, and then charges me NCF charges for the channels I pick to view. Why should I pay the NCF charges when I am not viewing the 100 free channels provided by them but viewing only the channels I pay for? This diktat needs to change. more  
When there is a change, it is expected to be better than the previous one. But the directives of TRAI is just reverse and having no logic. Most unfortunately, the DTH service providers are not in a position to sort out the problems, may be a cost, but at the door step. However, instead of charging for paid channels, let it be with minimum amount of Rs. 153/-, plus charges per hour for paid channels. more  
Post a Comment

Related Posts

    • Issues with peer to peer e-marketplaces

      Recently, we have received complaints in our circles that various types of consumer frauds have been happening via e-marketplaces like Olx, Quikr, etc. For instance, a buyer may respond to an ad, ...

      By Dept. of Consumer Affairs (Government of India)
    • Ubers extortion tactic - unfair trade practice

      Uber shame on you a friend sent this. Uber is telling some users your rating as a consumer is low and we will now deactivate your account soon. In other words travel on uber again lots of times an...

      By Amit Mishra
    • Where is IB Ministry

      In prime time when children are watching cricket at 6 pm netflix is allowed to advertise Lust Stories on sports channel. Will our Minister of IB please take action immediately and ban such adverti...

      By Vinita Agrawal
    • Epson L4160 - Worst Product & Services

      (1) Worst quality of color and B/W print (2) Customer service is worst in the world (3) To keep this printer in working condition, you need to print at least 5-6 B/W pages per day and at least 1 co...

      By Hetalkumar Kachhadiya
    • Is it legal for NPCL to charge a convenience fee for paying bills via NEFT?

      Hello Fellow Members, I have been paying my bills online but noticed that Noida Power Company Ltd charges a convenience fee when I pay my bill via NEFT. Is this legal? What kind of 'convenience' is...

      By Adite B
    • Poor services of Vodafone network

      This is pathetic. I recharged my Vodafone mobile number with RS 100 today and after sometime I saw a msg of deduction 63 rupees for some value added service which I didn't know about. I called the ...

      By Varsha Yadav
    • Stop ordering food on apps till

      These restaurants ensure they stop packaging in single use plastic. Friends as a a doctor I can tell you that many of these apps and through them restaurants are taking hot subjis soups halwa and ...

      By Dr. Anita Jain
    • Fraud delivery the website from where I have ordered my earpods and the product delivered to me was totally different as if there no customer care no. Mentioned on the website and no response on Gmail by...

      By Abhishek Tripathi
    • Empty Xiaomi box received, consisted of everything except for the device.

      This is Gurpreet Kapoor, a loyal customer of Xiaomi. But I have to say I can't remain the same. I feel emotionally traumatized and drained by Xiaomi customer service team. I had ordered for Redmi...

      By Kiran Kapoor
    • Undelivered shipment

      I had used a service of a local movers and packers. Lakshya packing and shipping based in Delhi. I had to relocate my motorcycle. I had found them through just dial. They offered me a good deal and...

      By Manish Konwar
    • Bank services - the DD process

      The government is pushing for digital payments, at a time when the service levels at banks and payment apps are pathetic (Just did a post on paytm). Now, i had to get a DD for college application. ...

      By Padmanabhan G
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)