Issues with DTH Service providers: Inputs Sought
We have seen a large number of posts and comments on issues faced by people with DTH service providers.
With this post, we would like to seek your inputs on the various issues you have faced with them.
Once all the issues are understood, we will have a separate discussion on solutions that must be implemented to improve DTH services in India.
We look forward to your inputs! more
Asking excess charges by LCO AND ALSO OPERATOR CAN'T LISTEN TO OUR COMPLAINT more
With new system rates have gone up for the same product.I think Govt wants their share of GST. more
DTH providers are not in a position to be beneficial to the end consumer. They just had to follow the structure what TRAI and Broadcasters had laid down. Basic Rs.153 for what reason, we hardly watch 4-5 news & couple of devotional channels and rest (out of 100 what TRAI says). Moreover, if we had to pay per channel we view, then there should not be any ads. Out of 30 minutes of program, there is hardly 10-15 minutes of content and remaining is ads, means more than 50% ads. Are we paying for the ads or content? These two topics shall be addressed and resolved if Govt./TRAI really intend benefit for consumers. more
NCF charges added by DTH/Cable operator are extra burden for all end consumer.
All paid channels must remove Ads. In a 30 mints show Ads are coming 15 mints.
For Free channels only 5 mints adds should be allowed.
most of the adds are misleading to end consumers. All content should be certified from govt authority.
Charges should be deducted from daily basis.Some time DTH/Cable service are down. They should not charge for end user. more
Sir, I appreciate a part of the TRAI directive that we pay only for the channels we watch. I do not mind paying for the channels. What I mind is, the cable operator takes Rs.130/- as their fee for providing 100 free channels which I do not see, and then charges me NCF charges for the channels I pick to view. Why should I pay the NCF charges when I am not viewing the 100 free channels provided by them but viewing only the channels I pay for? This diktat needs to change. more