Irresponsible behavior of Amazon.in Regarding defect in a Zofey Peddler under warranty
Now I do not know what remedy I have in this regard? The consumer forum does not seem to be a viable solution as there is no proper address is available.
I advice online buyers not to buy any product from Amazon in which Amazon states long term warranty i.e. more than then the return period. more
It is Paytm who paid my money to a fake link and therefore Paytm is most likely for legal action against Paytm. As such be ready to face this or else refund my money Rs 1899 immediately without delay.
Have you been provided with product brochure, usage manual,warranty card etc. In order you take very serious step,you may confirm
1. Whether any official complaint lodged? detailing the problems?
2. Since the letter addressed returned undelivered,have you endorsed copy to Amazon?
3. With all copies of documents ,warranty card etc. write a strong letter to the supplier Amazon,copy to the manufacturer as per supply invoice,endorse a copy to consumer forum and post all in social media.
4. In all probability your issue to be resolved with this and incase,the matter not resolved,please update in this circle,so that, I guide you for further course of action. more
Phone conversations with the Helpdesk do not create a record - normally not effective. more