Illogical treatment by makemytrip and Jet airways
Hello Members i wish to inform that the matter in between makemytrip and Jet airways for my Hongkong – Macao tour.
I booked tour with Makemytrip, on the day of departure from Delhi, i reported / SHOW to jet airlines counter at delhi airport well before 5 hours of flight departure but unfortunately I was holding old Passport, hence could not travel on the day. I requested to Makemytrip for one day later journey which he agrees and I arrange new passport from my house by spending about Rs. 40000. The rest of tour programme sight seeing, hotels, journey will remain same as per original programme of tour except first day. Now I need to buy again both way air ticket as per Makemytrip which was not possible for me Nor it was justified as I was holding return ticket as per original programme,, resulted I lost the tour costing me Rs. 155872. Here I wish to say it was MILIBHAGAT of airline and tour operator. I insisted Makemytrip very much for almost 6 hours several talks on phone but they were not agree to perform journey by purchase of fresh only onward journey ticket by next day ,for that I could manage funds.
Requesting members for comment and support
I already issued notice from Consumer court
R K Porwal more
I booked tour with Makemytrip, on the day of departure from Delhi, i reported / SHOW to jet airlines counter at delhi airport well before 5 hours of flight departure but unfortunately I was holding old Passport, hence could not travel on the day. I requested to Makemytrip for one day later journey which he agrees and I arrange new passport from my house by spending about Rs. 40000. The rest of tour programme sight seeing, hotels, journey will remain same as per original programme of tour except first day. Now I need to buy again both way air ticket as per Makemytrip which was not possible for me Nor it was justified as I was holding return ticket as per original programme,, resulted I lost the tour costing me Rs. 155872. Here I wish to say it was MILIBHAGAT of airline and tour operator. I insisted Makemytrip very much for almost 6 hours several talks on phone but they were not agree to perform journey by purchase of fresh only onward journey ticket by next day ,for that I could manage funds.
Requesting members for comment and support
I already issued notice from Consumer court
R K Porwal more
Viewed by 42
Make My Trip is a useless organization. Once I booked a flight ticket through Make My Trip, and opted for payment through net banking. Amount was debited from my bank account but the confirmation was never received. I searched for phone numbers and made a call to find that the booking was not done, and I was advised to book again. When I went for booking again, the rate for the same flight was raised considerably. Like a fool, I again paid through net banking and got the ticket at a higher rate. It took more than 5 days for getting the refund for my first payment through net banking to Make My Trip. Since then, I have black listed Make My Trip and also though word of mouth have been telling others to be careful with Make My Trip, who for few hundred rupees would not let you have the ticket booked y you, after having paid for it. more
Jul 25
Dear Mr. Rajkumar Porwal, you have the perfect case for Consumer Redressal Forum. Send them a legal notice and file a case in your nearest Consumer Court. Airlines always have the provision of providing alternate flights, you only need to pay the no-show penalty and the fare difference. They should have accomodated you the next day on some other flight. Dont spare them. more
Jul 17
