IFB - Poor service even after purchasing AMC. Complaint No. 1100648753
Worst IFB service I've experienced in 14 years! More than one week of chasing the local service agents in Chennai, still no service at my home. Everyone I speak to, promises today/tomorrow and even their customer service supervisor promised but can't deliver. This has destroyed my faith in IFB Washing Machines. Complaint No. 1100648753. more
The problem lies with IFB choosing a wrong service provider. The franchisee is not interested to repair the machine and IFB dose not have any infrastructure to solve your problem. It has to depend on the franchisee. You can file a case in consumer court and display it in your FB profile so that more people can see worldwide. Even you can lodge a complaint on their FB profile if one exists. Finally, lodge a complaint with consumer court. Do not ask for any assistance from lawyer. You can do it yourself. It is easy. Send the consumer complaint to IFB. Hope IFB will understand that attending your problem is far less costly and beneficial rather than to fighting a case in consumer court. more
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By Suresh Dasarathy
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