IFB - ineffective service

We have been a user of IFB washing machine and dryer but the customer service model is ineffective. Recently called their service center but due to their slow systems, complaint was not registered by them. Local tech promised thrice but never showed up. Finally called the customer service again this am. Same issue, the rep cannot take the complain because the applications are slow. Does not have pen/paper to jot down the details and wants one to keep calling in again in case their systems are able to register a complaint later.

All considering buying another IFB appliance may consider this in their decision making. more  

View all 34 comments Below 34 comments
Inspite of demand in the market the consumer product companies have become lethargic to customer requirements. If this is a result of privatisation, then it will not last long. more  
complain to company or consumer services more  
Yes, their after sale service is poor and also want to sell some accessories or cleaning agent while called for service. And the product just jumps from the original place without stability..... I had paid for annual maintenance contract, but never came for periodic servicing! more  
Post it in Twitter and face book and see the result. more  
Nonfunct IFB machines are more in India and this circle had earlier given few suggestions also. Please go viral by facebook and yahoo as well through other medias. Refer to Time of India of date where in details of consumer forum website given. Lodge your complaint. more  
Post a Comment

Related Posts

    • EV caught fire

      This is live in Bangalore this morning. Be careful of MG comet, Mahindra E2O and others

      By Ashima Gupta
      /
    • Why should one buy EVs

      EVs in India are ridiculously priced. Zero financial sense in buying yet. Buy only if you deeply concerned about the environment and 35% money premium upfront is not an issue

      By Reeta Kumar
      /
    • महंगाई और कमाई

      1 ड्राइविंग लाइसेंस 250 बनता था अब 5500 में बनता है 2 स्टील की क़ीमत 3600 रुपया थी अब 6500 में है। 3 बालू 1500 में थी आज है 6000 रुपए में है। 4 डिस का recharge 100 में था अब 350...

      By Ajay Kumar
      /
    • Can Mercedes be trusted

      Mercedes disconnects Russian customers. Punishes Mercedes owners. They completely disconnected Russian dealers from its software. This software is needed to repair a Mercedes. Open soft...

      By Sarita S
      /
    • health insurance companies (mediclaim).

      Mediclaim companies are looting now a days.in the name of age slab, loading heavy charges on senior citizens.raising maximum queries,inspite of having record.trying any how to dishonour claims .the...

      By Satyapal Singh
      /
    • Beware of Redmi phones

      On friday night, cousin was travelling from surat to Bhusawal, at 12:30 am felt heat in pocket. Suddenly took a jump from upper birth and took out the phone phone from pocket and thrown...

      By Shivani Khiste
      /
    • Tomatoes again hitting 200+

      What is happening again. Tomato prices at most apps is above 200 again. Have the efforts of the Govt to sell tomatoes at subsidised prices fallen flat on the face?

      By Kajal Singh
      /
    • Madness in tomato prices

      Tomato prices may escalate more than Rs.200/kg in AndhraPradesh and Telangana. The price of Tomatoes has crossed Rs.150/kg in the Anantapur wholesale market. Due to scarcity of tomatoes,...

      By Seema Belkur
      /
    • Flight cancellations must be penalised

      Air India canceled a fill 10am flight from Chennai due to operational reasons. Doesn’t even organise another flight. Says call call centre for refund. Had to buy indigo at 2pm for 12,000 rupe...

      By Reeta Kumar
      /
    • Insurance companies take original docs

      Why do insurance companies ask patients to submit original medical records with their claim ? What’s worse is they don’t return these to the patient even after the payment has been made...

      By Garima Sharma
      /
    • Cable TV Operator and TRAI rules & regulations

      The cable TV operator enforces the BST (FTA) 100 channel Base package mandatory. They are not allowed to modify FTA channel and add paid channel into it. Because of which Network Ca...

      By Mahesh Bhutkar
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)