I got a medicinal tablet in my food delivery from Zomato
I went to zomato customer service for help as i was terribly afraid since i almost consumed the whole food without knowing the presence of a medicine in the that.
The agent said they contacted the restaurent and they are sending a replacement and they cannot give a refund. I was concerned about my health rather than money as i almost ate a food with an unknown medicine. I thought Zomato would take some actions against this. They merely ignored.
I could have died if that medicine gave me any sideeffects. This kind of treatment is unacceptable from a delivery comapny like Zomato. They should atleast be sure about the quality of food they are dealing with rather that dumping any kind of food to their customers.
I have raised a complaint with food and safety department too. Not sure what actions are they gonna take.
If any one of you can share what i have to do in this case as i am experiencing such a problem first time. more