Homeshop 18 - a non professional and non caring Company

I would like to narrate an incidence of non cooperative attitude of Home Shop 18 for the benefit of members.

On the basis of their TV ad, we purchased from Home Shop, a Roti Maker HS18 Order NO 958511899 at a cost of Rs 1400/- in Nov 2014. It was found to be a damaged piece. We complained at their cust care number. I was informed over phone which was later confirmed through SMS DT 25.11.2014 that it will be replaced very soon. After that time I have talked to their Cust Care numerous times but no action was taken to replace the damaged piece.
After pursuing the matter for 2-3 months, they provided a telephone no of the manufacturer M/S berg industries, Uttam Nagar for being in touch with them. I pointed out that as per the condition told to us at the time of ordering the product, they will have to replace and we are not to bother about the manufacture, but they did not listen.
However when we contacted the manufacturer, the person told that he will talk to his seniors and to Home Shop. After about one month, I was told that the product can be exchanged by taking it to their factory in Uttam Nagar. Looking to the fact that the value is very less and I will incur a good amount on conveyance only, we dropped the matter and did not pursue the matter.
My purpose of narrating this incident here is to caution the members and also to give a feedback to the concerned authorities to examine whether an administrative authority can be created to control such fraudulent incidents as these may be in lakhs and may not complained by the consumers, the amts being small but the business concerns making huge money by supplying damaged items. more  

View all 47 comments Below 47 comments
[ ]( # )
[ ]( # )  
[ ]( http://r.sigma-institute.website/mk/cl/f/qE-us2CJJEvd2avWWffO7HXmjt3ElpjlLMg-qpwI9AHFzKchH3rqFpkse6iICSYoWTvp3bsiJE85opreXDUI3f4lSpqA97QZ0MgWRK-NADBWqpgb5PKeYGf5VHFS_CEVZ71Xok1lRyF5AA9N0TYmpYRbYBoIuUdxxXD3GwT4aHF8uHZZfEK7OIYoBCPOuD_mvQZAR1gstKcTEl8wBtYwK07OBumEY8wOKhwM2Hc_76J6idkqYtmJhwmlztXcgjNpP5OjKEhphUb-xMKyKj3DtCHF3GHi8x0k4v5e1M5LWFSvoKtvnK8YBjlVnVMdWZjfpTgqo37FZ_JBBkbayXQrkUqeCniSYbjWoEwH3dzq7lIgg-TeFA )  
[ ]( # ) COMPUTER FOR ONLINE CLASSES
[ ]( # )
[ ]( http://r.sigma-institute.website/mk/cl/f/2_b88iozNh_mCjgRw9C2oJGtVQWV0wqgTPhImAfXO_kJpbLurd_aIelWQguqUaiTfnQsjRPqVhVtYfywIhGJiIL1HeVMfbnZStWF30Kw4vfW_unzrbKcS4LI35dHYbB45YmHAlGwWFlIU45VwbXG54Omgy4FTAUvDJkLvX5X8zd2VjXf7D9PgW5zdgUCaEumJhY57NJd96CHI4mS0XDnmlpbaoOc6y1b3QUOGfGZONhmIqXaahJViCFukoluYrzvF1q-2_-vaCPmpwBKGrhG-TvbzXcQHti5tmtKQ4e3kw0x2L-8wCxcmpZd2u5BOnKYSkP3GI9-tKZM1taK9L9uy42zVB5gBb14Q2e7FlYPAMC7XWZQVQ )
[ ]( # )  
For online classes we are providing a complete set of computer with UPS in following specifications:
Monitor 15"; Camera & headphone
CPU: 160 GB HDD, 2 GB RAM, Core 2 duo
Keyboard, mouse
UPS ( Electronic voltage stabilizer )
This complete set we offer pan India for Rs. 21000/- ( All inclusive )
One extra 160 GB Hard disk will be supplied free of cost within 5 years, if present becomes in sufficient.
All carry "M.I.'s" 1 year warranty.
 
   
[ ]( # )
[ ]( http://r.sigma-institute.website/mk/cl/f/H8lcBFDghQ0aNqpToHS1PXA_pThPDbVgK8G8Sbk_f68c8BOgmD28M67GiV7iOWqrUZP65OiWDVYFEo_lsIE1-XU7rly1RuatKV-KCxw3F3f6zhZ6Gf2d8auZckjy3dQStqrTQ-7kjkOUiWwIVJJ9xZl66lh-PHD2zctR0aCdh12t966H9nEotbUNDMt89f1K3S2OM8wRNVoKI7BBJL1Sxwpp8vROKJqTRPb4O33HzXIc84alLN9cN2f65groAQUfjNNcRedQDm57Da1K1S5E8kMRsIxtogXlHX2QLNSuyKxsPvEUltTBQiLWZDoUhOe5TlMQQUwRDcXEVCCYubsijTu49C3dpPk9LmPUP84iN6tNKHk3Ag )
We understand the hardships...  
Hardships of the parents, hardships of teachers, hardships of every such individual who is now compelled to work from home; be it student or the the professional now computer set is must.
we decided to help all such people by providing the complete set including UPS to save your machine for longer life.
In comparison to laptops desktop is robust & long  lasting and also cheap & best !
For getting this deal, please click the button below:   [ Button ]( http://r.sigma-institute.website/mk/cl/f/cKMgbpYy5LAq18T3MTUgSuFp9Rwqge2OHauKhNgsTemFwE1sUoownDtRfvR3uP--NAY3aV5lKwuPnnlEdWfET3aG7LOwLvsrxwnzIZd1TPIzVHdhoUb619PwYGPgWP7pesIs1tLglk61hpSBVXdb-pBQ-VAbNA_H9dN4y-FFpR3c4aefnVgW-dx3qqUepSc5WUgiOfk64DmRwO3VASNHDUQh9VbZjvu-l5wEsxipyNAGxjPBf57YblBRF6m1xSs5XMw_OE7k6LXiwe3qZVGgtjr8pDsXBvdebge_21rnzDr8GxRuHS_tJ0sv3bPebgczp5Qqm4N6YWAFot0xCVlbmug9QwS2gpPCWBCcAIpDvpcotpJl1g ) [ ]( # )
[ ]( # )  
SIGMA INSTITUTE
Delhi
Cell: 9899075161
[ ]( http://r.sigma-institute.website/mk/cl/f/74-_Tw7U75rd5XrrO7nB3ZoA-14dWyHPKacr1RSBZlZwalzmYSfGx4GEclnx5Mu2QOHrYdYAMoXT7TizCHytlHrXp1VOhY8ajOJdZneDLYXTT7OGwxKdg6t_RUmIxIdAU1fqAAKExIl37GR4cHiNZJFl7ycDgYEevVE3fyVVdXYvs_lTGPJtjFD6uUhi8a-SbS_elAmAvo5BieDOfRw_vVsxH8lhlqNlFl2kiEK2gG70vNOoCQ8i8_sKgtErO6QfK0zAihyv_WX6sr4mrEOocqYOsm8AC9nnMKiVIlynKzFW1dbLWSBFHsOZ5lDeb6JNLX88jYsogfXuCxN9OBH1f54NR1pPSQ )
[ ]( http://r.sigma-institute.website/mk/cl/f/IVCXxALDOXuvV62EAD0fmYURcDPZHzwrAMLdmxNw7RxEwkSbVw5RB9R3iMXSpVgk2SABjuHy4SAywmfdtY9zRD6Xz-yuqlpREETAb4XQE-K-8yXIvawg2SwjtkJv99ngWXlUMgqloypYt6lTxb_HnjiXfC6g5Uo8J9gCgtc6pgzwyK73qAoHGETUqcTvTdTrk2Qbs60F39IGU2G3l90KOOU1S1h4y1Qqwph7oAJLBmkiyGAb4WWvinYq-JVMO6OtG60nhNJvFHUaI9rnFV60UdVEICzPQJuaTNr3BouRNK3m6oK5UdMY1Yaw98nN_OPeXX41yyOlygTbtGrBZ4LkJQ8Cjw )
[ ]( http://r.sigma-institute.website/mk/cl/f/Z36S8308o4cCOXp1rQK6ImjXuCVXJ29GvFypMdN6zKKfxkVLVKsUrPFvAfga9uHCUyvpgzLMo45az3-UTGiZnhelTbD4Jkbqzr9aPvL_embn3toZClGmXwz8BSqbvQVST1nYcee5zNC7F6MIIW_7eXziLjiZ1jd1__xfJ4RbpVtLvPk3GDgBI6TZQRYI8McEeP107wWYM5it7vUjMzz4oE7i_Bw63mlgQvitW8kwiV40IC2ZgcG-KtU-wcnHDeaeudswzd3VJC6b4m7ZaIDQgN0WyT_JNxckyumnIvUsViHw3DXSN5NRTnMWibu_PyovjuAVNDKRVmkLc4c37ObQFt8 )
[ ]( http://r.sigma-institute.website/mk/cl/f/ZU5Sl53ez4a7MmU8ct54ZE6elTXtNrpiFvlUnde3nJm9vfevdEKmfo1DxmGRUh4IRQv33gkRTqh_LFb-iaHadza9LlN4hph4yJoH0Qux1KOo9vVihnG7xs13hjyeb-IMzWKrH68lCrEyFVddXY6VQtZ2q_jjOf3MB9OVVF3wPTQMZm0ejoUKyaHd42JngmAi9RJPFG9DeCyvyEb_p19a7eFUeY1ZFpwmT2qU3pcQqqHPh6VaN6P3441iMw9A9UDysChqBsns7-U2K2qFx2o01CFks6L9Bz50itraBndL4iMBpkECYwZZIGG__XzDcsvg3WiToKgOPdR2tf3WD5eRFE68FSD5aAkdU4cdGl4 )
[ ]( http://r.sigma-institute.website/mk/cl/f/_8y6Ba_FA_QdAwaFT5bZESJEr0uuM7dSTp79EHwqLNhy2qVKSV6uMGkLX3XOT_jIVV-cNPcb2nr5ULsNxBqS28XBIH_bhQnkmgRe3IQ2a1WFWZAUdfs9C95fzJW7jH2ejRHt-Nw5FU6gRaxFF71GLF7ms3lIYrjdgel-6_eLWK9kZLgh9Gnk5LfrBL5Wq1r6UN51kEY7nFYFzsQ9W9By5YZuRyvjXfo7CKOpjJmDIdpP1MSe1SbbOroY7l1cCX8c_Xl9Ua3NlHiAJi6IJwGkg_UN06eR15XywY1A_gGc0ZSLMZBNtoAUDfBI23eddTOnsqSRPGjZ-zXr563yWtEfcES0GAjcDQ )
[ ]( http://r.sigma-institute.website/mk/cl/f/HYL7XxkfK5OyxOu40gZxYbq4Ai6KxRF5OTUftv2RCYemMFuCST2yDaUX_xnSRpDVXteFsvFSx96P0BKXsFGuG6cZbDmm__Lxd1mEFA1bXFsfAJVTywfDrsVKY3gn59fUvHIeNu8QAJDWhAX7lkwcMFv6oIRHefjAAnV6XGxms6yWLrOtpIpJ2Cdd1QW64Ocbr2hXTR7sLP-qBDi_2XCnoNdilc1vaiptsNWJ_AD2qMSw5dr8tI_ozsrtpKhOSfKNroxy2CnBhL-6EEle0GI5lbH-TFvZ7PK3fJXhQMFSL-l09OXU8LJ4G2UKWmOnysnYRWLW4l-vy_4GFIpXj9vm8fjmuXjTfHJaLQMLteRdb9xCAy3WHZ_cddqNeFr_wFkhqXxTwz4nH2lcGcuPRqA )
[ ]( http://r.sigma-institute.website/mk/cl/f/bJord3rHVbC-k5rSI8eM50LJ_0v89B60SAUiPf5kkssH4UbVrF43iGloYXVa-44GfAvnByIcqHyb-RVD4FGIlHpyrP5dYA2qj5ja4Ewa3kH5T8RghDviTBqMd0sSImHJIajKy_Fn4iEpnO0VbzhrCf00t17CYhNEedATlg0WcadsraHskaBYLnpxNI_om02B105EtccRCEyPsCx-OsrRqLCQ_tQnO1qfTYRFhpdtyDDI7PEC9C5u0B8MduMt8uxgzCLR11oeVcYl8-yPvdi4m-tIhUazLbOj839g517ZMHrS6AhquMsr2yQlpJIO_fonfqOAts2WCJF18X8ZWb0Y9eSBBqHCksXjVVw04PoY )
[ ]( http://r.sigma-institute.website/mk/cl/f/XoM_XCBfRxDmW-bLJIOk01bgq2bPrHMvs0fseVVhg9015nEg38XMMdMFAIjYUQ2N7CwytG0aEjUDj5MACD05iRqcYwDiMNFkzOtUbS8xe8507jKoy5foPamhSnI-Y02eL5cW2T9y03bPftWiEQr78BgkZgB3FwgqQQQbwHnDaBci8q9kNoEHaZxUtty9o6gKn_eZA5S0XByojm6AGwf0UBYPKnlJKZaQcpevbdxOoC9oz8X4dmyhaS5L-rKPHytcAZGrySw1Y-p9A0v6Vb-CvOUHTsdAM8lGKJOz9RRnKJ_oaqNg5VosMmRN29TCmQ1I__2IzEXWZNXijBXOtHyJOxFUo_oc6a_ouRr2 )  
[ ]( # )  
You received this email because you are registered with Sigma Institute
 
[ Unsubscribe here ]( http://r.sigma-institute.website/mk/un/6eFu5O3H1o0P2PBxPVRfga9l1i-whlXtByIlxmvcuiFxkwRObxky0KcHGj_z-uA6RnHDHiaEf5-IuzOGp9nNZgt14arpwgR2Wsu4ue7ikkXYMXPfj67agQAgNtgJjIK1bZN2D8PMfQU4ePb6ACnVgzSp7v24UBfB3fZxxycVJg3SQAVeiGDHTi7hqg0tJ32n6BwyNwHGgSB3fmC4eMMR08RGhkA )  
[ ]( # )  
© 2020 Sigma Institute   more  
The purchase is from vendor. Why should the buyer be directed to the manufacturer? I think the home ministry should be given a presentation on the cheating by online vendors and govt directions should be given to police to file a FIR based on complaint and computer/ call data evidence. I appeal to police, criminologists and lawyers to built a case out of this. more  
The Govt. Agency must have control on this. more  
do not leave them till u get solutions,otherwise cheating will go on. more  
Hello Goel Sir,

Homeshop 18 is a Reliance owned company. Hope I dont need to mention further if you ever had an experience with Reliance Mobile services.

Issue with ecommerce in India is that most of them work on market place model where they are just front end to the customer. Actual product is sold by some one else. After selling the product, they hardly care about replacing or servicing because of the cost of courier or AMC.

Agree that its high time to bring all these giants under the regulatory angle so that consumer rights are protected.

Lets hope Modi ji & team will at least take baby steps towards this..

Regards
Amjath Vahid more  
Post a Comment

Related Posts

    • Beware those looking for Remdesivir

      Some crooks are posting pics of life saving medicines including Remdesivir on social media and taking orders with advance payment. In desperation some people send money but the medicines never come...

      By Shirisha Kumar
      /
    • Are AC manufacturers having a cartel

      In less than 100 days AC manufacturers have raised prices by 8-13% and no questions are being asked. The Government yesterday announced a PLI scheme for them too. Shouldn&rsq...

      By Asha Gupta
      /
    • Misleading ads continue while Govt inactive

      See attached now Dabur Chavyanprash says eat 2 spoons and u will have protection from Covid. How about consumer affairs imposes a fine of 500 crores on Dabur equivalent to one year sales. And guess...

      By Shikha Chhabra
      /
    • Do not trust OLX and QUIKR at all

      Wife Tried selling some old furniture and home stuff on both. She Has got many more calls from scamsters than genuine buyers. One guy even asked her to make a payment, in the guise of h...

      By Vishal Khanna
      /
    • Auto Pay will require OTP

      While it is really nice that the Govt acted on our request from 2016 and implemented mandatory OTP for recurring charges on cards they have extended the date to comply to Oct 1 2021. Go...

      By Amit Mishra
      /
    • Consumer Affairs and Misleading Ads

      Is consumer affiars acting against misleading ads. All the reporting was done survey was done but see attached tulsi turmeric eggs to solve all problems misleading consumers. Now that co...

      By Sarika Bansal
      /
    • Auto Pay will require OTP

      I think Govt has accepted another one of LocalCircles ask. Banks & networks like HDFC, SBI, ICICI, Axis, Mastercard, Amex to decline all auto pay transactions from April 1. But this ...

      By Sarika Bansal
      /
    • Flights - their way of increased revenue

      I did a test run to book a flight on Indigo. Here are by observations of how they are increasing their revenue at the cost of the customer: - Option of double and triple seats i.e. a passenger...

      By Padmanabhan G
      /
    • Banks off for 14 days on April

      I think half of the banks should be shut in India and 50% employees asked to find different jobs. How can u be shut half of the month when your customers is open. Regulator RBI do u ever listen to ...

      By Nikita Mehra
      /
    • Misleading advertisements

      I have noticed multiple toothpaste ads showing how toothpaste must be applied from one end to the other of the toothbrush. Experts say that should not be the case and only pea sized t...

      By Sarika Bansal
      /
    • Post office bank digital transaction limitations

      If one has a savings account in Post office (this is mandatory any credits from other PO savings) and other investments like PPF, KVP,NSC etc., there is no direct way to transfer money digitally to...

      By Padmanabhan G
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)