HDFC Hai Hai (4) Tata Sky Bye Bye
Now Tatasky. For the past few months our community common dish for 72 apartments was behaving erratically and I made a complaint. In 4 hours a service technician came over (They said they will charge ₹150.00 for his visit) checked my set top box, my second set top box and said the problem is with the transceiver mounted on the dish. I sent him up on the 11th floor with our RWA electrician and he found the "transceiver" is defective and he need to go to Rajajinagar to get a new one. He came back after 9 hours and replaced it component,In the meantime many other residents also complained about the reception or frequent brown out. Once it was replaced every thing became hunky dory but 17 other residents were also charged (just deducted from their existing balance). How is that? The transceiver was installed 15 years ago. That is TATA SKY. more
As Mr Puri is preparing to relinquish HDFC Bank and looking for a successor, the Bank has already started going to dogs.
Now a days the bank is involved in many scandals. Already one nasty scandal involving Vehicle loans has been unearthed and CMD has personally admitted it. Another scandal now on is on credit cards. And it is done by insiders in the Bank. The persons in the CC division use the credit card information to swindle money from the card holders in association with third party rogues. I lost nearly one lakh rupees on 26 March just on the eave of first lockdown. Although I informed the bank immediately, blocked my card and Emailed a CC Dispute form , they have not undertaken any meaningful investigation because the fraud is caused by their own employee. They give fake excuses like not being able to contact on phone, although I get hundreds of calls on the same phone, including from HDFC Bank trying to cross sell other products like vehicle loans, home loans etc. COVID 19 has become a handy whipping boy in the hands of these thieves.
It is a pity that India's largest private sector lender is indulging in such shameful activities . I have found that even tainted banks like YES BANK ( minus Rana Kapoor , of course) or a small finance bank like Ujjivan are much more concerned about their reputation.
I can imagine that Mr Aditya Puri must be bowing his head in despair as the bank is moving down the COVID 19 infected drain.
Only a Class Action Suite from all depositors and Investors may be able to provide protection to millions of customers who had reposed faith all these days on the Bank and its Founder Promoter. more
It they do not listen give them treatment which they deserve. more