Hdfc bank fastag

Dear sir
I have purchase fastag from hdfc bank and I have recharge my FASTAG Ac from fastag application on 10/12/2019 but the amount was not transferred in my Fastag account Id, and money was deducted from my bank account and the transaction was successful by paytm UPIBHIM application and amount was credited in hdfc fastag account, and for inquiry i was gone in hdfc bank with my all detail but my experience was worse with bank they not give me positive reply so I think I should complain about this issue,

For your information I am attaching my details in attachment kindly check it.

Thanking you more  

View all 18 comments Below 18 comments
We are in hurry in implementing all these gadgets when our system is not ready which creates problem. We should first sync the system first before implementing to avoid this kind of errors. more  
Take up with the bank in writing. more  
On 23rd November 2019 I passed through toll near Meerut. I told the toll operator that I have got fastag but she told that it is not working. Hence, I paid cash ₹ 85.00. Later I saw my mobile with the message that ₹ 85.00 is deducted from my fastag wallet also. Time on the Cash Receipt and deduction from fastag is same. I wrote the email to fastag.hdfcbank@..... sending the copy of the SMS and a photo copy of cash receipt.... Since then, I have sent two reminder emails. But no response is received and also there is no credit of the duplicate amount in my fastag a/c..... Now what????? Feeling unhappy .... more  
Sometimes the HDFC guys think that they run the country. However, some of their seniors and managers are very down to earth and helpful... more  
These are initial hick ups and will be sorted out shortly. more  
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