HDFC ARGO Health Insurance fleecing Senior Citizens & delay in refund of premium charged

It has become the trend of most big service companies to fleece and keep the customers' money blocked for days and months and earn interest on that by delaying the refund indefinitely. I applied with HDFC ERGO health insurance for myself and wife. I deposited the required premium of About Rs.48000/- through my credit card. After the medical test, they rejected our case due to a flimsy ground that there was some problem with my ECG and informed to return the premium amount within a week. But it took more than 2 months to receive the amount back into my credit card account and that too after several reminders.

After 3-4 months again, I got a call from one agent of HDFC ARGO to apply again as the issue with my ECG report was not of much concern. I did the same and this time I paid the amount through cheque from my savings account for approx.Rs.48000. The medical was conducted and again the case was rejected on the same ground. Although, I got my health check up also done at Fortis Escorts and they confirmed the problem with ECG as insignificant and also confirmed that as per stress ECO test done further, I had fairly healthy heart. But the refund of amount charged for premium again is taking the same coarse. It is over two months and the there is no sign of refund of almost Rs.48000.00 in spite of reminders and assurances. more  

View all 18 comments Below 18 comments
All these institutions and companies dare to cheat common man because of our law enforcing agencies failure to ensure strict compliance of the rules by all concerned with infliction of heavy penalties on the defaulters coupled with undue delay in dealing with law suits in our judiciaries. more  
Insurance is just one type of assurances and cheating to the maximum. Please do not be swayed away by their assurances. more  
Though IRDA is in place, the ratio of its addressing the issues of the customers is less than 2%. Both Ministries which look after the insurance and consumer protection must take this and other issues and sort out within 30 days of the complaint lodged.

Percentage of our population taking medical insurance coverage is very insignificant due to lack of knowledge and the cost of premium cost. For the premium cost to come down, everyone needs to be covered and linked to hospitals which raise the claim with the insurance companies. In turn insurance companies must settle such claims within 30 days which is currently not happening. So it is vicious circle and hence this insurance does not become successful. more  
They are very polite and sincere till you part with your money. After that, they don't give a damn to your requests and representations. Perhaps, this is the way with all investment companies. more  
I too had a terrible experience with this company 3-4 years back. I hate them. As soon as I spot their name in my mail box I immeditely delete the mail withoit giving it a second look. Less said the better and yetbthe HDFC Bank is doing very well more  
Post a Comment

Related Posts

    • Hotstar India Cheating

      I have taken yearly connection of Hotstar India and there is absolute no support for the issues. Moreover once subscription is paid, it is not refundable. Phone number is not answered nor emails. E...

      By Pradeep Kamat
      /
    • DTH requiring KYC ridiculous

      The new KYC process has been mandated for all new as well as existing DTH subscribers in the country. For new subscribers, they will have to go through the entire KYC process similar to subscribing...

      By Ajay Dutta
      /
    • Solutions to improve workings of Online Travel Sites

      Below are some of the key issues outlined by you in regards to travel web sites in India. Kindly review them and share specific solutions that must be implemented to fix these issues. We look forw...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Improving functioning of eCommerce Cashback Programs

      Below are some of the key solutions proposed by you to issues regarding eCommerce cashback programs. Kindly review the same and if you have any additional solutions, please share. We look...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Improving integrity of Online Reviews: Inputs on Solutions

      Below are some if the key issues outlined by you all with regards to Online Product Reviews on eCommerce sites. Kindly review them and share solutions that will help enable consumer access to unbia...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Misleading Advertisements by eCommerce sites: Inputs on Issues

      Below are some of the key issues raised by you in regards to misleading advertisements by ecommerce sites. Kindly review the same and share any additional inputs you may have. We look forward to yo...

      By Dept. of Consumer Affairs (Government of India)
      /
    • customers are being cheated everyday by many corporates

      Each and every day consumers are being cheated by the durable consumable manufacturing companies, whether it is fridge, washing machine and RO Systems. Since these are very closely related to our d...

      By Poulose PD
      /
    • Cheating by service engineer of Whirlpool for washing machine

      Please find enclosed the complaints made by me to whrlpool Dear sir/Madam This is with reference to my complaint on washing machine. The details of complaints and cheating bei...

      By Anonymous Circle member
      /
    • Counterfeit Sting by Outlook

      Every member in circle go through this, get enlightened and share ideas on how to fix this. This is dangerous for us and our families. Up a narrow street in one of the shanty colonies i...

      By Vinita Agrawal
      /
    • Fraudulent activity from Xiaomi

      I ordered one Mi 3 band having order no. 5190929802404425 , but whatever product I received, was not fresh/ new product. So, I askes for refund . But , inspite of refund, I again got ...

      By Pramod Kumar
      /
    • Is GST applicable on TA & DA?

      FOR voltas AC SERVICE, i have been charged TA & DA + GST when I had a discussion with voltas supporting people they said no need to pay TA & DA but service centre charged TA &a...

      By Anonymous Circle member
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)