Gazette Notification: eCommerce rules for Consumer Protection

Attached, please find a copy of the notified ecommerce rules under Consumer Protection Act 2019.

Your inputs are welcome!

Dept of Consumer Affairs more  

View all 173 comments Below 173 comments
Excellent work LocalCircles in communicating all issue to consumer afffairs and it getting converted into law. However unlesss u stay on top of it enforcement will fail. more  
Its a welcome move to bring rules for ecommerce platforms. However, I have the following comments:
The onus of labelling compliance or product compliance belongs to the ecommerce platform or the seller? This is not clear in rules. For example, oximeter sales have gone up, I have noticed a lot of sellers trying to sell fake products claiming various design quality certifications of FDA, CE etc. country of origin etc. On checking medical directory of FDA, ,majority of them is not listed and turned out to be fake. These are all crucial 'over the counter' medical devices which can avert a major heath crisis. Onus on ecommerce platform in such situations can avoid fake products to a great extent. Often consumer do not make purchase looking at the seller profile but the brand value of the ecommerce website only. more  
Its a welcome move to bring rules for ecommerce platforms. However, I have the following comments:
The onus of labelling compliance or product compliance belongs to the ecommerce platform or the seller? This is not clear in rules. For example, oximeter sales have gone up, I have noticed a lot of sellers trying to sell fake products claiming various design quality certifications of FDA, CE etc. country of origin etc. On checking medical directory of FDA, ,majority of them is not listed and turned out to be fake. These are all crucial 'over the counter' medical devices which can avert a major heath crisis. Onus on ecommerce platform in such situations can avoid fake products to a great extent. Often consumer do not make purchase looking at the seller profile but the brand value of the ecommerce website only. more  
GOOD MORNING, SIR, U R RIGHT PERPOSAL BUT CONSUMER ALWAYS DEMAND WITHOUT TAX,
GOT IT. THOSANDS OF SUPPLIERS AND COSUMERS NOT ADDOPT .ALWAYS THINK OWN PROFIT NOT SEE GOVT. IF GOVT. TIGHTNESS THAN OK more  
It is good that rules under Consumer Protection Act 2019 has been notified. Let us see, how it being implemented. more  
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