Functioning of Public Sector Enterprises - Key Issues

Dear Friends,

Today, we take up the subject of Current Issues in the Functioning of Public Sector Undertakings (PSUs) in India.

These include Navratna, Maharatna and Miniratna companies and cover enterprises like BHEL, Coal India, GAIL, IOCL, NTPC, SAIL, ONGC, HAL, MTNL, BSNL and many others.

The objective of this discussion is to understand the key issues Citizens, Businesses and other stake holders face when working with these PSUs.

We will conduct separate posts on Root Causes and Solutions with the eventual objective of submitting a whitepaper to PMO and Ministry of Public Sector Enterprise for actions.

I look forward to your inputs!
Rajendra Pratap Gupta more  

View all 220 comments Below 220 comments
Public sector must not run as aGovt department,the administration must like a private company,Officers must send to learn in private company, MBA must be appointed for adminstration, Good behavior is the key issue,corruption must be stopped by strict competition and regular seminar and surveys. Maheshjani (shivshiva.webs.com thewholeuniverse in google search under the same search) more  
core issues are many as many on this post have been commenting - but it can be fixed by attention to policies, procedures, processes, measures, metrics, people practices & accountabilities, etc. The first step would be to do a formal comprehensive diagnosis of the problems in each public sector organisation and then systemically to fix the same. YES it can be done.. watch this video to learn how..http://youtu.be/SVbPaL-V2FY Cookie cutter tactical interventions will have limited impact - this needs comprehensive management intervention - and the video explains one comprehensive globally benchmarked methodology to diagnose and fix the public sector organisations. more  
In Coal PSUs like BCCL, company is dying but their key officers are becoming richer and richer day by day, b'cuse lots of unauthorized coal rakes are diverted from the Mines without any accounting for personal benefits of the managers, this is just one example of one PSU, similarly there are open looting of public money is going on in many PSUs, central Govt. even don't have capability to understand what all forms of corruptions are present in highly technical oriented PSUs. more  
Lots of corruption at top management and middle management level of executives, they mostly put their energy in maximizing their own personal profits through cuts and commissions in tenders, projects and operations, and somewhere it compromises interest of the PSU firm, money offered for promotion and posting is another evil in PSUs in fact for that matter in all govt. departments kills competitiveness and merit based system. PSUs top executives are some times responsible for cartelisation with their private counterparts for sharing secret business decisions or plans of PSU to render competitive advantage to private player in lieu of some cut / commission for CMD/CEO/MD of the PSU firms to be passed from private firm's management in lieu of profit or business gains they have made due to access of such kind of business sensitive information like price hike etc. So this kind of unethical collusion is killing business interests of many PSUs more  
I agree with amjad sir. Adding to that , is it really going to work if public sector gets privatised? Why not instead apply strict rules and keep updated. ? It implies to both management and employees. One more thing I have seen is the people who keeps working will continue to do so and the management also extracts work only from them instead of getting work from lazy and irresponsible people more  
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