Fraudulent company Apple Inc selling iphone

BEWARE BUYERS OF APPLE PRODUCTS IPHONE/IPAD/APPLE WATCH_________
DARK SIDE OF APPLE INC. USA
APPLE SELLING & CIRCULATING THE TEMPERED, MODIFIED AND ALTERED IPHONES TO UNSUSPECTING CUSTOMERS

Beware, the next time if you are thinking to buy an Apple product i.e. Iphone / Ipad / Watch go through the following text elaborating the experience of its customers

If you intend to handover your iphone to apple service center for in warranty service you should be mentally prepared for the worst shock of your lifetime.

A few days after you left your phone with the service center you may be told that “you can take back your set as the same has not met the company's screening test which found that the device is damaged & so on.”

In other words, you have tried to get your phone repaired and serviced from other than the authorized service center. No matter, whatever you may plead that you have not even shown the phone to anyone else, what to talk of getting it serviced from outside.

Now you imagine what will be your feelings when the company is portraying you as a lair and levelling allegations which are totally false and baseless.

You being a loyal customer bought a new iphone/pad least knowing what is inside the box you have been handed over. You will never know that the company is selling and handing over tempered, recycled, upgraded and modified iphone/ ipad in the guise of a new phone and tomorrow if you need go to service center you will receive a shock of your life for the acts which you have not done.

I had submitted the set for service/repair on 11/2/2016, Job # DPP110216167665 with APPLE SERVICE CENTER (M/s B2X Service Solutions India Pvt. Ltd., Netaji Subhash Place, New Delhi-110034 INDIA CIN:U74120MH2010PTC203520). The customer service representative opened and inspected the set before accepting the set for service. On 16/2/2016 I was telephonically informed that “you can take back your set as the same has not met the company's screening test which found that the device is damaged & so on”. I was shocked a trembling with anger on listening such a utterly false allegation. I tried to convince that the set was never even shown to any outsider and was opened for the first time only by B2X executive for inspection before accepting the same for repairs.

I didn't collected the set from the service center and on 18/02/2016 spoke at the toll free number 18004252779 and later on with BHAGYASHREE DONGARE from Singapore office who gave case ID number 1051238285. Then again I was informed that the mobile could not be serviced by the company.
I strongly contested the claim because I have not shown or handover this phone to any third party/ unauthorized person since the time set was handed over to me by Apple in Australia.

Now the question arises where the mobile gets tempered and got damaged. If at all some tempering has been done in the mobile set, it could be either at Apple, Australia -who might have given this tempered set to me or some foul play by Apple, India.
Thereafter I had taken up this matter with Better Business Bureau which also proved futile and the company refused to service the phone on the plea,
that the iPhone is internally modified, which Apple does not attribute to a manufacturer's defect.

I am feeling completely cheated by the company and its hypocritical practice and claim of customer support and satisfaction.
IT IS MY HUMBLE REQUEST TO ALL THOSE IF YOU ARE CONTEMPLATING BUYING AN APPLE IPHONE/IPAD/WATCH THEN THINK AGAIN more  

View all 46 comments Below 46 comments
What is other people's experience? more  
The same is here with my earphone for which Future world and B2X denied saying the earphone is damaged I escalated this with apple. And the response was same. What should I do now? more  
I don't own iphone or ipad but have visited many times to Apple service center with one who have them and believe me they are the best service provider. Here, it seems like foul play is going on. Either that person is telling us lies or it could have happened in Australia. Telling lies thousand times or at thousand places won't change the reality. more  
No, I do not agree with Mr. Narinder P Singh. I and my family are using two IPads and four IPhones for the last 6/7 years. Firstly I have not found any of the gadgets getting defective if handled properly. After six years of use microphone of one IPad started misbehaving when I contacted Apple service centre. As it was outside warranty period, they rightly refused to repair locally and instead assured to give me another set refurbished one. I got excellent service from the service centre and Apple support team who spent hours and hours to resolve my problem on chat and phone call. Actually we Indians are not bothered to give any consideration to strategic policies of a good company who even dared to refuse FBI of USA to unlock the phone in the best interest of the users world wide. more  
We do not have a system of assessing the performance of multinationals and do not monitor their products. There is uniform code for grievance redressal in India, which makes them to deal with customers in whatever manner they want and supply the sub- standard, rejected, and reworked 2nd grade products to Indian public, who are gullible for any thing imported and supplied by International manufacturers. more  
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