Fraud MIDEA Water Heater manufactured by M/s Carrier Midea India Private Limited

Assurance was given by dealer that Midea water heaters can sustain any amount of water pressure in very high-rise buildings of 30-35 floors or more as well with 2 years manufacturing warranty and 7 years tank warranty as Midea titanium body makes it very strong. On assurances and recommendations, I bought 2 Midea water heaters on 30th October 2018. Right from day one both the heaters were found to be defective with leakages and do not store enough hot water for comfortable bath of one person. Matter was immediately reported, and complaints made several times with various follow ups. Their technician came 5-6 times. Every time tightening some valve and sometime changing the valve with false promises that heaters will be replaced if found defective next time. Last he informed that one valve is to be installed in pipe of water heater to tolerate water pressure. I stay on 1st floor of around 22nd floor building at Gaur Sportswood, Sector 79, Noida. Builder has made very good provision of water pressure control mechanism at every point in every flat including geysers point. Now Co. after so much harassment to us and after 2 months is mailing with another idea that my water tank supply is on 22th Floor and water heater has been installed at first floor and due to high pressure of water, leakage issue is happening which can be overcome by installation of external valve which will be installed at the outlet of water tank supply and I need to buy these valves. They also say that it is not product related issue whereas the technician told me that one valve needs to be installed in pipe of water heater. They did not inform before I purchased the water heaters. I urge that such companies should not be given free hand to cheat their customers. Company is indulging in shameless fraud repeatedly. more  

View all 10 comments Below 10 comments
Yes it has to be a complete solutions since part solution means blame game more  
It is a fact that companies should not be given free hand to cheat their customers. Many Company are indulging in shameless fraud repeatedly. more  
It is not cheating the customer. All heaters must be provided external control valves to control pressure and quantity of water and at the same time vent must also be provided for safety. These are not part of supply from the heater manufacturer. more  
tHE VALVES HAVE TO BE SUPPLIED WITH THE GEYSER COMPANY OTHERWISE THEY WILL ALWAYS BLAME THEIR FAULTS ON THE VALVE COMPANY AND YOU WILL BE THE SUFFERER more  
Dear Siddhartha ji,
Each geyser has a design pressure and maximum operating pressure. At inlet of each geyser the current practice is that geyser manufacturer install pressure relief valve avoiding high pressure water supply.

The solution for your geysers is that manufacturer or yourself install a pressure reducing valve at the inlet allowing water pressure that is acceptable to geyser chamber.

You may also like to note that in general all electric water geysers can easily sustain a pressure of 25 MWC (meaning accepting water from a height of 25 metres) with maximum hot water temperature at 70 to 75 degree centigrade.

With best wishes for buying Carrier Midea India geysers instead of air-conditioners that was supposed to be a product of this company according to my knowledge Carrier used to make ACs. more  
Post a Comment

Related Posts

    • Illegal activity by standard chartered Bank in India

      Due to financial crisis in my life in year 2003 I did settlement of my credit card of standard chartered Bank in India by paying RS 25000 against original outstanding of RS 45000 and for that stand...

      By Bhavesh Manek
      /
    • Extortion by Mercedes thru service mandate

      I want to make people aware that car manufacturers like Mercedes forces the customers to change engine oil and filter etc. every 12 months. No where in the world this yardstick of 12 months for oil...

      By Niteen Waugh
      /
    • OEMs refusing to honour warranty for ecommerce purchases

      We purchased a Yamaha PSR E-353 keyboard from Cloudtail via Amazon in Jan 2017 with a 3 year warranty. Since last few days the key board was not functioning properly and when we took the...

      By Sachin Taparia
      /
    • KYC details

      Recently it has been found that AMAZON has been asking and feeding KYC details into its system while delivering goods. This should be stopped immediately. Ordinary people are subjected to provide ...

      By Poonam Desai
      /
    • A phantom in Indian healthcare insurance, called GIPSA

      In year 1986 healthcare insurance was opened for general public. In Year 2000 private domestic insurers were allowed to provide healthcare insurance products. In year 2010 four public sector insure...

      By Chander Prakash Khandelwal
      /
    • Paytm fraud

      Another platform used for fraudsters to cheat people through Paytm is that you will get an SMS from some number that Paytm will hold your balance after sometime if you KYC is not complete. You ring...

      By SURJIT SINGH
      /
    • PayTm used for cheating, PayTm must have means of recovering the amount

      I saw a message offering POCCO PHONE FA 1 for Rs.2499 as the day's offer. Once I logged in, it asked for credit card payment, once I gave details it took to PayTm and payee is one Shri sai Pharmac...

      By Sahadeva Sahoo
      /
    • Videocon is a must avoid

      I am writing this letter for extremely frustrating couple of days from VIDEOCON side about my Videocon Led Tv Repair status which is an under warranty product and they are not resolving my issue fr...

      By Rohit Singh
      /
    • HP Printer

      I had bought HP 410 WireLess printer in Oct ,2018. After few months we had a problem where printer was showing out of paper while papers were in it. This reoccurred so we called tech support. T...

      By Chetan Desai
      /
    • Improving integrity of Online Reviews: Inputs on Solutions

      Below are some if the key issues outlined by you all with regards to Online Product Reviews on eCommerce sites. Kindly review them and share solutions that will help enable consumer access to unbia...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Improving functioning of eCommerce Cashback Programs

      Below are some of the key solutions proposed by you to issues regarding eCommerce cashback programs. Kindly review the same and if you have any additional solutions, please share. We look...

      By Dept. of Consumer Affairs (Government of India)
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)