Flight cancellations must be penalised
Air India canceled a fill 10am flight from Chennai due to operational reasons. Doesn’t even organise another flight. Says call call centre for refund. Had to buy indigo at 2pm for 12,000 rupees one way. How can they do this?
If these looting airlines charge such high fare, they must have a penalty like 5000 rupees if they cancel flight for internal airline reasons more
It should be mandatory for such airlines to arrange either for substitute or tickets in the next available flight at their own cost for the affected passengers. more
There should be a special Court for such incidents like we have Consumer Courts for redressal of other complaints. This Court can attend to only travel complaints relating to airlines, trains, buses and taxis. Where there is a will there is a way but the apathetic attitude of the Govt. leads us nowhere 😡 more
not penalty but they should refund the amount in full because it is not the fault of passengers but airlines. more
Other countries the operators work in unison. If a flight is departed or canceled they accommodate to Other operators flight. They distribute the costs more
Write to ministry of aviation or PMOPG to get the refund first with all the details. The same thing happened to me about 16 years ago .My Indian airlines flight got cancelled from Chennai. I didn't get the refund as I wrote the letter to pmopg late .You should get your refund if it is not 13 years old . Write fast and get your refund. more