Eureka Forbes RO - a Big NO NO

Eureka Forbes RO is a big NO NO. This company has terribly deteriorated in service in the last 12 months.

The core issue is every time a tech comes to service, they do more damage than fixing leaving RO non functional.

Dont know if these technicians are just plain incapable or have a side business going.

I strongly suggest no one buy their system.

And bureau of indian standards, where are the standards for services for such poor providers. more  

View all 33 comments Below 33 comments
standards for services deteriorating day by day for most of the company. They dint fear the laws. They employs juniors with out proper training and verification. more  
NIHARIKA JI,please get guidance from THE NATIONAL HELP LINE FOR THE CONSUMERS 16oo 11 4000.MUST FIX THESE ERRANT BUSINESS HOUSES.Also lodge a GD with the LOCAL POLICE STATION and send the acknowledged copy (BY SPEED POST WITH AD)to the MANAGING DIRECTOR OF EUREKA FORBES.With regrds.BN DAS more  
A decade before I had Phillips brand and their service outlet later reduced to one in Gurgaon city. Later getting it's cartridge availability did become difficult and so I replaced it with Eureka Fobes. The service response was so poor that installation itself took about a month & that too with regular follow up. Later post warranty period, O started receiving service phone calls and visits by different strange technicians including the one who did installation, each offering a service starting with immediate replacement of cartridges as paid service. I have experienced that service part post warranty in India is totally with irresponsible concept and badly commercialised. Consumers are crazy and such people just believe on sale. Post sale they take consumers for granted paid service and that too with poorest quality. Similar experience I have with IFB, DAIKIN and so. One such service agent even thrusted upon his statement that do not expect service at par with overseas though the product is being assembled or manufactired under the licence from foreign company. Possibly poor regulatory body in India needs to wake up and bear responsibility
. more  
The main reason for poor service is all these companies are interested in selling their products. Once they get their money from us and dump their product on us they are not bothered at all about our problems. They do not care whether their product is working as per their promise or not. Further, they outsource after sales service to other agencies and they do not have any control over them neither they care to see that these agencies have competent technicians or not. In case of water filters of Eureka Forbes almost all customers face the same problems. Every time a different technician comes to service the water filter under AMC and every time you get a different answer to your problem and at the same time your problem is not solved. more  
I got a defective mount for aqua UVfilter type. After two years it remains unrectified. Now they say the model has changed. Is justice this difficult? more  
Post a Comment

Related Posts

    • Improving functioning of eCommerce Cashback Programs

      Below are some of the key solutions proposed by you to issues regarding eCommerce cashback programs. Kindly review the same and if you have any additional solutions, please share. We look...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Solutions to improve workings of Online Travel Sites

      Below are some of the key issues outlined by you in regards to travel web sites in India. Kindly review them and share specific solutions that must be implemented to fix these issues. We look forw...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Issues with DTH Service providers: Inputs Sought

      We have seen a large number of posts and comments on issues faced by people with DTH service providers. With this post, we would like to seek your inputs on the various issues you have ...

      By Dept. of Consumer Affairs (Government of India)
      /
    • Online or ePharmacies - Inputs on Solutions

      Below are some of the key issues being reported on online or e-pharmacies and apps. With this post, we would like to seek your specific inputs on solutions that will help address these issues .

      By Dept. of Consumer Affairs (Government of India)
      /
    • eCommerce Guidelines: Inputs Sought

      Thousands of posts and comments have been received on ecommerce in our circles in the past few months. We are pleased to share with you that basis the inputs given to us in several posts and discu...

      By Dept. Of Consumer Affairs (Government of India)
      /
    • ecommerce guidelines and apps - feedback

      Detailing issues faced in each of the listed categories: 1) App Taxis - UBER - I had created an account on the app with my mobile number as soon as the service was launched, but did not use Ub...

      By Tvs Sekhar
      /
    • Unsatisfied Brother Product, Refund Promised but not processed

      I purchased a Brother printer T710W on Feb 2019, after using it for a month I came to know that there is a colour mismatch problem where certain colours were not the same, for instance, black colou...

      By Adeesh Jain
      /
    • Tata service and parts quality

      My reason due of unsatisfaction 1. Over and again the problems are persisting like steering column noise which is persistent from.the 4.th month after purchase 2. The purpose of.buy...

      By Anonymous Circle member
      /
    • Complain about extra billing and rude behaviour by employee

      We were at a restaurent sam's pizza in raipur. We order 5 unlimited offer worth rs 270 each . We were supposed to get a bill of approx rs1500. But the bill we get was shocking as it was indicating ...

      By Anonymous Circle member
      /
    • Relevant Discussion

      This discussion is placed in the wrong circle according to me. All members here in Connected Consumers must give their inputs on these service ecommerce rules. Very very important. I personally hav...

      By Sarita Ravichandran
      /
    • Amazon Got my ₹49837 parcel to some other seller.... now he doesn't want to return it

      This is to bring to your kind perusal that I had purchased a hearing aid from Amazon on 6th August worth ₹49387 Siemens Silk 2px CIC click-on....16 channels pair....2 hearing aids.

      By Deepti Joshi
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)