eCommerce services apps and websites - Inputs on Issues

There are now new ecommerce marketplaces focused on services that enable booking of various services like plumbing, ac repair, beauty services, etc.

If you have availed services via such marketplaces, we would like to seek your inputs on issues faced by you. Once we know the issues, we will have a separate discussion on solutions that must be implemented to improve such services delivered via ecommerce.

We look forward to your inputs! more  

View all 21 comments Below 21 comments
last year i got a room painted in my house through 'mygharseva,' though the service was satisfactory he told me he will give me 5 years warranty on the service, which i am still waiting for. more  
On many occasions, you will land up in defective products and sometimes, the customer care of the product do not provide service for purchases from ecommerce sites. more  
Misleading ads/promotional posts
No after sales service or warranty of Service

These are the main drawbacks of such E commerce services. more  
I have tried it once with a company called Karma Recycling for selling my old laptop, but ended up with a bad experience.

After having given me an offer online to buy my laptop and providing every details about the specifications and condition of the laptop ( which was working perfectly fine), they downgraded my offer when they receieved my laptop by 2100 Rs mentioning that some screws were missing!! Now, my laptop was never opened even once in the lifetime, however, I am sure Karma Staff must have opened to check the condition of the parts and missed a few screws in the process. A few screws will not cost Rs. 2100 anyways!!

When I asked them to cancel the deal and send my laptop back to me, they did not send me the original 3 CD windows recovery pack which was given to me by the manufacturer. Inspite of several reminders, till date, I have had no response from them!!

Finally, I managed to sell my laptop (with few screws missing) locally at Rs. 1500 more than their revised quote. more  
I availed two time and got good staff/engineer. more  
Post a Comment

Related Posts

    • Covid 19 billing standard for treatment

      See attached covid 19 treatment bill of 9 lakhs plus for 12 days of hospitalisation in a private hospital in palghar Maharashtra. If the govt of india doesnt standardize rates for covid ...

      By Aditi Gupta
    • Safety handling charges by e commerce companies

      E Commerce companies have started safety handling charges. This is essentially for using sanitizers,gloves and keeping ware houses clean. Ideally this is something that is expected. But in the name...

      By Rajay Kumar
    • Disobeyance of justice of consumer Forum by Godrej

      I have raised a complaint against godrej appliances at District Consumer Forum ,Puri. I have won the case .But the Company has not yet provided the service, Compensession or litigation amount after...

    • Misleading Advertisement by Unilever

      I request all of you to look at the attached picture and tell me how exactly can a sanitizer boost immunity. Thats the misleading claim by lifebuoy a brand of unilever If comp...

      By Seema Mehra
    • SAmsung AC Service is not responding, and Samsung is not taking calls or helping

      Hi Friends, I am in very bad situation, I have brought Samsung AC on 16th May and they installed on 19th May 2020. The AC ran fine on 19th from 20th it is not working . When i raised a t...

      By Satya Chilukuri
    • Warranty Extension due Covid 19

      I request the consumer affairs or home affairs department to pass an Order where all manufacturers are required to give two months extended grace warranty on all products and services where the per...

      By Sarita Ravichandran
    • Regarding online service providers exa. Web based services.

      I am a regular subscriber of magicbricks, this company provides web based services in realty business last year i purchased their plan by paying around Rs 45000/- and my plan was supposed to end in...

      By Anonymous Circle member
    • Cheating from Spice Jet

      Spice jet has cancelled my flight from Kolkata to Chennai , but did not refund my ticket amount. The credit shell balance is empty. I have tried to reach the customer service many times, but in v...

      By Anuvab Jana
    • Flight Fares range and ceiling defined

      DGCA released new minimum and maximum fare structure for routes. For the next three months, No flight ticket in India will be less than Rs 2,000 and and can not be more than Rs 18,600. These figure...

      By Vinita Agrawal
    • Refund rules for Air India cancelled flights

      Air India is not refunding the amounts paid for travel abroad in May but asking passengers to travel by 30th September 2020 or 31st March 2021 and pay the fare difference if any. Why sho...

      By Shantinath Jain
    • Can I claim without warranty..?

      Guys, bought one dell second hand refurbished laptop for 18K with one month verbal warranty, but same developed a major defect after 2 months of purchase. Seller refused to exchange of repair free....

      By Harish Verma
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)