eCommerce services apps and websites - Inputs on Issues
If you have availed services via such marketplaces, we would like to seek your inputs on issues faced by you. Once we know the issues, we will have a separate discussion on solutions that must be implemented to improve such services delivered via ecommerce.
We look forward to your inputs! more
No after sales service or warranty of Service
These are the main drawbacks of such E commerce services. more
After having given me an offer online to buy my laptop and providing every details about the specifications and condition of the laptop ( which was working perfectly fine), they downgraded my offer when they receieved my laptop by 2100 Rs mentioning that some screws were missing!! Now, my laptop was never opened even once in the lifetime, however, I am sure Karma Staff must have opened to check the condition of the parts and missed a few screws in the process. A few screws will not cost Rs. 2100 anyways!!
When I asked them to cancel the deal and send my laptop back to me, they did not send me the original 3 CD windows recovery pack which was given to me by the manufacturer. Inspite of several reminders, till date, I have had no response from them!!
Finally, I managed to sell my laptop (with few screws missing) locally at Rs. 1500 more than their revised quote. more