eCommerce services apps and websites - Inputs on Issues

There are now new ecommerce marketplaces focused on services that enable booking of various services like plumbing, ac repair, beauty services, etc.

If you have availed services via such marketplaces, we would like to seek your inputs on issues faced by you. Once we know the issues, we will have a separate discussion on solutions that must be implemented to improve such services delivered via ecommerce.

We look forward to your inputs! more  

View all 21 comments Below 21 comments
last year i got a room painted in my house through 'mygharseva,' though the service was satisfactory he told me he will give me 5 years warranty on the service, which i am still waiting for. more  
On many occasions, you will land up in defective products and sometimes, the customer care of the product do not provide service for purchases from ecommerce sites. more  
Misleading ads/promotional posts
No after sales service or warranty of Service

These are the main drawbacks of such E commerce services. more  
I have tried it once with a company called Karma Recycling for selling my old laptop, but ended up with a bad experience.

After having given me an offer online to buy my laptop and providing every details about the specifications and condition of the laptop ( which was working perfectly fine), they downgraded my offer when they receieved my laptop by 2100 Rs mentioning that some screws were missing!! Now, my laptop was never opened even once in the lifetime, however, I am sure Karma Staff must have opened to check the condition of the parts and missed a few screws in the process. A few screws will not cost Rs. 2100 anyways!!

When I asked them to cancel the deal and send my laptop back to me, they did not send me the original 3 CD windows recovery pack which was given to me by the manufacturer. Inspite of several reminders, till date, I have had no response from them!!

Finally, I managed to sell my laptop (with few screws missing) locally at Rs. 1500 more than their revised quote. more  
I availed two time and got good staff/engineer. more  
Post a Comment

Related Posts

    • Illegal activity by standard chartered Bank in India

      Due to financial crisis in my life in year 2003 I did settlement of my credit card of standard chartered Bank in India by paying RS 25000 against original outstanding of RS 45000 and for that stand...

      By Bhavesh Manek
    • Extortion by Mercedes thru service mandate

      I want to make people aware that car manufacturers like Mercedes forces the customers to change engine oil and filter etc. every 12 months. No where in the world this yardstick of 12 months for oil...

      By Niteen Waugh
    • OEMs refusing to honour warranty for ecommerce purchases

      We purchased a Yamaha PSR E-353 keyboard from Cloudtail via Amazon in Jan 2017 with a 3 year warranty. Since last few days the key board was not functioning properly and when we took the...

      By Sachin Taparia
    • KYC details

      Recently it has been found that AMAZON has been asking and feeding KYC details into its system while delivering goods. This should be stopped immediately. Ordinary people are subjected to provide ...

      By Poonam Desai
    • A phantom in Indian healthcare insurance, called GIPSA

      In year 1986 healthcare insurance was opened for general public. In Year 2000 private domestic insurers were allowed to provide healthcare insurance products. In year 2010 four public sector insure...

      By Chander Prakash Khandelwal
    • Paytm fraud

      Another platform used for fraudsters to cheat people through Paytm is that you will get an SMS from some number that Paytm will hold your balance after sometime if you KYC is not complete. You ring...

    • PayTm used for cheating, PayTm must have means of recovering the amount

      I saw a message offering POCCO PHONE FA 1 for Rs.2499 as the day's offer. Once I logged in, it asked for credit card payment, once I gave details it took to PayTm and payee is one Shri sai Pharmac...

      By Sahadeva Sahoo
    • Videocon is a must avoid

      I am writing this letter for extremely frustrating couple of days from VIDEOCON side about my Videocon Led Tv Repair status which is an under warranty product and they are not resolving my issue fr...

      By Rohit Singh
    • HP Printer

      I had bought HP 410 WireLess printer in Oct ,2018. After few months we had a problem where printer was showing out of paper while papers were in it. This reoccurred so we called tech support. T...

      By Chetan Desai
    • Improving integrity of Online Reviews: Inputs on Solutions

      Below are some if the key issues outlined by you all with regards to Online Product Reviews on eCommerce sites. Kindly review them and share solutions that will help enable consumer access to unbia...

      By Dept. of Consumer Affairs (Government of India)
    • Improving functioning of eCommerce Cashback Programs

      Below are some of the key solutions proposed by you to issues regarding eCommerce cashback programs. Kindly review the same and if you have any additional solutions, please share. We look...

      By Dept. of Consumer Affairs (Government of India)
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)