eCommerce services apps and websites - Inputs on Issues

There are now new ecommerce marketplaces focused on services that enable booking of various services like plumbing, ac repair, beauty services, etc.

If you have availed services via such marketplaces, we would like to seek your inputs on issues faced by you. Once we know the issues, we will have a separate discussion on solutions that must be implemented to improve such services delivered via ecommerce.

We look forward to your inputs! more  

View all 21 comments Below 21 comments
last year i got a room painted in my house through 'mygharseva,' though the service was satisfactory he told me he will give me 5 years warranty on the service, which i am still waiting for. more  
On many occasions, you will land up in defective products and sometimes, the customer care of the product do not provide service for purchases from ecommerce sites. more  
Misleading ads/promotional posts
Unreliability
No after sales service or warranty of Service

These are the main drawbacks of such E commerce services. more  
I have tried it once with a company called Karma Recycling for selling my old laptop, but ended up with a bad experience.

After having given me an offer online to buy my laptop and providing every details about the specifications and condition of the laptop ( which was working perfectly fine), they downgraded my offer when they receieved my laptop by 2100 Rs mentioning that some screws were missing!! Now, my laptop was never opened even once in the lifetime, however, I am sure Karma Staff must have opened to check the condition of the parts and missed a few screws in the process. A few screws will not cost Rs. 2100 anyways!!

When I asked them to cancel the deal and send my laptop back to me, they did not send me the original 3 CD windows recovery pack which was given to me by the manufacturer. Inspite of several reminders, till date, I have had no response from them!!

Finally, I managed to sell my laptop (with few screws missing) locally at Rs. 1500 more than their revised quote. more  
I availed two time and got good staff/engineer. more  
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