ebharath gas online booking beats IRCTC for issuses
First, it refused to accept my mobile number for login (mobile number not registered). Update of mobile number did not work, since it showed that the mobile number was already there. So, I had to add an alternate number.
Then I did the booking and opted for online payment. It failed before even reaching the bank site. But, the refill got booked. And it says that the payment has failed, so I need to pay COD (Cash on delivery). Apparently, the delivery person has a UPI for payment, but for that I need to be home when he comes.
Now, apparently, they also have a link (https://my.ebharatgas.com/bharatgas/QuickBook/BookAndPay?source=MB) which can be used for online payment for failed transactions, but that gives the same message (Booked, and COD payment).
Tried to raise a complaint. But the complaint site gave error or did not work.
emails did not elicit any response.
It is time the govt stopped boasting about AI and the likes and fix basic issues in their website. more