ebharath gas online booking beats IRCTC for issuses

If you thought IRCTC online booking was bad, ebharathgas online booking site beats it by miles for issues. A site that was working well, suddenly gave up. Quick pay did not work with google, but at least made some progress with MS edge.
First, it refused to accept my mobile number for login (mobile number not registered). Update of mobile number did not work, since it showed that the mobile number was already there. So, I had to add an alternate number.
Then I did the booking and opted for online payment. It failed before even reaching the bank site. But, the refill got booked. And it says that the payment has failed, so I need to pay COD (Cash on delivery). Apparently, the delivery person has a UPI for payment, but for that I need to be home when he comes.
Now, apparently, they also have a link (https://my.ebharatgas.com/bharatgas/QuickBook/BookAndPay?source=MB) which can be used for online payment for failed transactions, but that gives the same message (Booked, and COD payment).
Tried to raise a complaint. But the complaint site gave error or did not work.
emails did not elicit any response.
It is time the govt stopped boasting about AI and the likes and fix basic issues in their website. more  

Any govt sites including banks do not work seamlessly especially banks portal and irctc booking i have experienced more  
Nothing will work in this country. Just book your gas online and wait for the delivery boy to bring the gas cylinder to your residence. Wait, wait, wait ...... He will come ... no one knows at what time he will come. When you have some urgent work and you go outside, then this person will come and ring the door bell a number of times. No response... He will go back and when you complain then the authorities will inform you that it is your mistake that no one was at the residence. The delivery person rang the bell a number of times and there was no response. He will try once again the following day. So if you want the gas cylinder - wait, wait, wait ... he will come at his own sweet time. And of course, you have to pay tips for bringing the cylinder to your residence. Cash payment is safe but not without paying tips. Cash memo is just for informing you that the cost of gas cylinder is as per prevailing government rates. more  
Why to make pre payment??? its foolishness...because even if you pay before sometime it is not reflecting in distributor's site.... more  
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