Mr Vijai Kumar, either I did not understand your staement or you have some wrong information. I am a Sr. citizen and have net banking facilities in all my accounts and use it for money transfer. I also use the ATM facility when needed. As such, I rarely visit the bank. Even my signatures differ sometimes, but by net banking I am able to circumvent this difficulty. I have never been denied payment because the joint holder signed. more
for senior citizens , they do not provide internet banking, ATM, cheque book facility, if they can not sign due to valid medical disability. No alternative available to deal with such situation. Even when it is a joint account and the second person can sign, they do not provide these facilities to either of them. Bank regulatory bodies should review this handicap seriously and find a solution, as in addition to such handicapped senior citizens, even the young people who are working on-line/computer intensively may develop signing incapabilities in near future. Physical Handicap should not be the reason for refusing internet banking, ATM and cheque facilities. more
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By Suresh Dasarathy
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