DEBIT / CREDIT Card Transaction Fee being COLLECTED without CONSENT


Just discovered that some merchants (luckily NOT ALL), without informing us, still COLLECT from us, albeit surreptitiously,
Card Transaction Fee.

This is inspite of RBI's warning not to do so thru Notification circulars ::

DBS.CO.PPD No. 17882/11.01.005/2012-13 dated June 19, 2013 & follow Up circular

RBI/2013-14/292 DBS.CO.PPD No. 3578 /11.01.005/2013-

The discovery of their modus operandi came to light when I visited the bank asking them how they have debited “TIPS" for a Petrol Bill and that too after a few days. 
TIPS is normally ADDED BY US while paying Restaurant Bills. The Bank said the Merchant takes our signature on their copy - which shows us the bill and subsequently ADDs by himself in the TIPS row which - incidentally - does not exist in our portion of the slip. The Bank is - obviously - obligated to follow our “instruction” to pay, having signed the slip.
The only way to avoid this is to write NIL in this TIPS SPACE of the MERCHANT's COPY of the signature slip. more  

View all 42 comments Below 42 comments
in Northern Avenue branch of SBI in kolkata, Manager Mr Paik said i have to open new account because the Thakurpukur branch is not under core banking. he forced me to submit the then debit card. now after 8 years i see that they are levying annual charges on that submitted card.
because it is low amount and when they deduct the annual charges are the busiest week of the financial year, generally it got overlooked. more  
Any suggestions on how to "kill this bug"..... practically and effectively? more  
Nice suggestion. more  
Many AC Hotels collect service charges on the total bills and this amount is being pocketed by them, instead of depositing with the Govt. This is a bad practice and should be stopped immediately. more  
in 2006 SBI Northern Ave branch cancelled my debit card and issued a new one.....till now they are levying the annual charges. i care less thinking that they are also doing some CSR somewhere through jandhan etc.
SBI is like any central Gov org...gathered too much of fat. their outsourced persons are much ahead of the regulars. They are advertising for switching loan and asking for 4 documents to 'upload' ....that 'upload' tab goes mute. they fix up a time to pick up the document....their outsourced hands send emails for 23 documents......they do not think that their brother bank HDFC has done some research before issuing the loan. more  
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