DEAL HATKE is not refunding money

On 25th August I saw an advertisement in the internet (attached - m1.png) about a new device that solves all mosquito problems. Since, the mosquito menace in my area was very severe, I ordered one device online immediately, in the name of my wife. (attached - m2.png). The supplier had claimed in their site that it will catch all mosquitos. On delivery, I put on the device only to know that it was not at all catching any mosquito. It was a substandard, poor Chinese product. Immediately, I returned the product, intact, through Speed post, at my expenses and it was delivered in time to the supplier, M/s DEAL HATKE ( (attached -Returnstatus.png). A refund policy exist for them in their site. They asked me to provide my bank details for refund and I provided it. But they did not refund the amount. First they asked me to wait for a month, then they advised me to wait for two months and then for three months. It is now more than 3 months. Now they are neither taking my phone calls nor replying to my mails. How can I deal with such online traders and get back my money? Can anybody help? more  

View all 20 comments Below 20 comments
It is surprising that even after various complaints against the eCommerce companies appearing on this platform almost daily, people are still continued to become preys of these cheats out of their alluring ads.

Local Circle can only suggest you for initiation of legal action against the cheaters. more  
You are not sure about the quality of product which you buy on-line. I have stopped buying on line. Better go to market and select a suitable product. Shop keepers usually help in case of any defect. more  
You apply to district consumer court. In this court you do not need any advocate, you yourself can pleed the case. more  
Consumer forum also takes a long time and they should be given executive/juducial powers to fine the accused and no appeal should be allowed.I would like to advise that people not to be carried over by the offers in the internet when one does not know what it is .Normally all these cheap products are from china and our people get duped easily .Stop buying cheap items till there is some kind of law enforced on such sites selling products and fined more  
Post a Comment

Related Posts

    • Payment Data Storage

      Why only google pay, what about all the data of users that are made to use wallets of ecommerce apps like big basket, myntra etc who do refunds in wallet. Where is this data stored? Is it in India ...

      By Harsimran Kaur
    • Unfair trade practice alert: Why is Google allowed to run payments when data is not here?

      I read in the newspaper where Whatsapp is not allowed to run payments because their data is also not here. I checked the Google payment policy and do not find where the data is being kept. I u...

      By Siddhartha Roy
    • 1 crore per year revenue merchant offering digital payments

      localcircles you had done a very relevant poll a few weeks back about how every merchant with turn over of 1 cr per year must provide digital payment option to consumer. has the finding...

      By Sarita Ravichandran
    • CCPA Formation Dates and why no consultation

      Can Consumer Affairs please advise what is their progress on formation of CCPA. Please conduct consultations with us on structure and responsibilities of CCPA. If it is a body for consumer protecti...

      By Sridhar Mohan
    • Online or ePharmacies - Inputs on Solutions

      Below are some of the key issues being reported on online or e-pharmacies and apps. With this post, we would like to seek your specific inputs on solutions that will help address these issues .

      By Dept. of Consumer Affairs (Government of India)
    • Improving functioning of eCommerce Cashback Programs

      Below are some of the key solutions proposed by you to issues regarding eCommerce cashback programs. Kindly review the same and if you have any additional solutions, please share. We look...

      By Dept. of Consumer Affairs (Government of India)
    • Addl charges of service establishment and facilities

      Consumer Ministry officials, see this attached price list. Addl charges on packaged products are being levied under the category - add charges of service establishment and facilities

      By Sandhya Agarwal
    • Illegality of Convenience fee

      I agree that convenience fee is not acceptable. Incidentally, there is a court case I think in Punjab where the convenience fee charged by PVR has been questioned. To say that there is an infrast...

      By Kiran Shankar Saha
    • No MDR, why convenience fee

      If the Govt is saying no to MDR charges for merchants and hopefully consumer, why cant it stop convenience fee for digital transactions. I want everyone to write where all you pay convenience charg...

      By Nikita Merchant
    • New rule - offer digital pmt or face penalty

      Any business that has a turnover above 50Cr has to accept RuPay Card and UPI payments. Not doing so after 31st January will lead to a penalty of ₹5000 per day.

      By Amit Mishra
    • Orange Travels Smuggling Liquor from Goa to Hyderabad Caught

      Smuggling of liquor by redbus I was travelling from goa to hyderabad on the 8th of jan 2020, along wid my sis and cousins. The Orange Travels bus driver and conductor were illegally smuggling...

      By Anonymous Circle member
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)