customers are being cheated everyday by many corporates

Each and every day consumers are being cheated by the durable consumable manufacturing companies, whether it is fridge, washing machine and RO Systems. Since these are very closely related to our daily life and we approach these issues very sensitively these companies get more and more chances to cheat the customers. They force us to get the spare parts changed and convince us other wise we would be suffered great loss, and the choice is left to us. It is happening everywhere. If do not ready to get the service done, they would neglect our next service calls by citing the reasons that we were adamant and provoking at the last time service call.
The service engineers and technicians get commissions from the companies to replace the spare parts and the price is exorbitant always so that their commission would also be ensured.

Even if we go to the conumser forums, it would take years to get a final verdict from such forums, then we are forced to leave such compplaints by complaining our fate , and we convince ourseves that we are good democratic law-abiding citizens. more  

View all 13 comments Below 13 comments
Yes, it is a fact that customers are being cheated, but the public enterprises department should frame strict rules to control the practice of cheating by the companies. more  
If high cost is quoted in such cases by the companys' service centres or their authorised service centres, I would suggest to get a second opinion from some private service provider. Just two years back I had to face such a situation when I called the local Samsung authorised service centre for my AC which stopped working. The attending mechanic from authorised service centre had declared that the compressor of the AC has become dead needing replacement with an estimated cost of Rs.10,000/- to Rs.11,000/-. Since I was not convinced, some how I avoided them and called a private service provider, who made my AC working with a cost of Rs.400/- only and it is still working nicely. So, this is the story of the authorised service centres of the branded companies, who do not have qualified technicians and always try to earn money by making the customers fool. So, beware of them. more  
Yes, the issue raised by Mr.Poulose is most relevant indeed! Customers are getting looted (if not cheated) by the corporates who manufacture/sell items like automobiles, refrigerators, air conditioners, televisions, and what not? Most of them either entrust their after-sales-service/AMCs to Franchisees or their own group companies who charge hefty amounts from the customers even for minor problems. The fee of their technicians even for a visit to the customers' place for a mere physical inspection of the fault itself would be more than which is charged by a super specialist Doctor! In the absence of any authority either to regular or control these guys, they are making maximum use of their monopolistic power by levying unfairly high charges from the customers for the spare parts too. It is high time for the Government to bring some kind of regulatory mechanism applicable to these manufacturers/sellers in the best interest of the larger public. more  
Omsbudsman are needed for cheating by consumer products companies as the service is poor , quality is poor and returning faulty product system is non existing . more  
Post a Comment

Related Posts

    • Govts regressive move

      Of taking out sanitizers and masks from essential commodity list. Adding 3 months back had reduced price of sanitizer 50 rs for 100 ml. Has the pandemic ended in Govt eyes. If not why t...

      By Sarita Ravichandran
    • Incompetence of Urban company

      I have a similar experience with urban company. The AC which was running well, after servicing was cooling less. The technicians who came to do the job were more interested in recharging gas. They ...

      By Suresh Gopinathan
    • Urban Company AC Service Provider uses Spurious Parts, Urban Company not resolving the issue

      We got AC repaired thru Urban Company @urbancompany, The Service provider used Spurious parts and charged us for the originals. Complaint to Urban Company not resulting into a resolution. Urban Com...

      By Hardeep Singh Arora
    • Flipkart fooling and looting customers

      Booked the order with Flipkart on 24th March 2020 for Product - Realme C3 mobile phone. The last product location updated was for Bhivandi location on 5th May 2020 and there was no status change ti...

      By Ubaid Khan
    • Flight refund

      I had an expereince on flight refund in the last month. Airindia express not operated flight (till now not operated) and they deducted a huge amount. The ticket was purchas...

      By Subair Mecherikkal
    • Medlife nevligence

      Online companies, like Medlife which supply allopathic, Ayurvedic and other medicines , have no system to directly communicate with client.assure till last moment, and ship order by writing out of ...

      By Satyapal Singh

      Paid six month online subscription amount directly to TImes publication thru web in first week of March 2020, Till today neither the paper is delivered nor amount refunded Just imagine the Re...

      By Anil Jashnani
    • Is Consumer Affairs serious about misleading ads

      LocalCircles see attached. Is the Ministry of Consumer Affairs paying attention to your/our submission to bring about a law or is it not a priority. Heavy penalties are important if misleading ads ...

      By Sneha Goyal
    • Fraud delivery of wrong product by FLIPKART and negligent reply for replacement/refund by Flipkart

      I had ordered apple watch series 5(GPS+cellular) on June 19th and did the payment of ₹65965/- through debit card and on june 26th I received the delivery of the order.But the issue here is the one ...

      By Varsha G
    • See how ads mislead us

      Very good report localcircles in misleading advertisements. Many brands even big ones are misleading consumers and the Govt is a mute spectator. Everyone pls go through this report and keep ur eyes...

      By Sarita Ravichandran
    • Prices of petroleum products

      Past few days a new phenomenon has come up regarding pricing of petroleum products Irrespective of variation in crude oil prices there is an increase in diesel and petroleum prices andGOI is silent...

      By Manakchand Agrawal
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)