Actions taken on your ecommerce legal metrology complaints
Please note that LocalCircles has escalated most of these complaints to the Dept of Legal Metrology, Govt of India and CCPA (Central Consumer Protection Authority)
In the most recent submission, complaints against Meesho, Shopee and Swiggy Instamart were escalated. Inputs from the Government indicate that notice has been issued against Meesho for violating Country of Origin and other norms, paid fines of Rs 75,000 previously and been reminded again of legal action. Action on MRP and best before date non-compliance is yet to take place and we are awaiting details of action taken on Shopee and Swiggy Instamart.
LocalCircles has recommended that in cases where the non-compliance is seller driven, legal metrology must issue notices and where it is platform driven, CCPA must also take action.
All such steps will help in minimising consumer grievances and enable consumer protection. more