Consumer Ratings & Affairs

Dear Friends,

Today, we would like you to ADD/RATE 5 businesses, services, organizations that you have had good, average or bad experience with. These could be telecom, real estate, healthcare, banks, ecommerce sites, municipal corporation or many others that you have experienced.

All these ratings will automatically flow into the Consumer Affairs circle where consolidated Ratings/Experiences will be compiled and shared with community as well as Consumers Bodies in India.

You can join the Consumer Affairs circle of 8000+ citizens at: http://tinyurl.com/mvwy8za

Together, let us drive visibility for the consumer oriented and accountability for the ones that are not.

Rajendra Pratap Gupta more  

View all 123 comments Below 123 comments
There are someonline shopping ecommerce sites are fraud and cheat people by telling lies and false commitments. A number of customers including have been cheated more  
Consumer rights protection education must be given to the service providers. The Ministry of Consumer Affairs must inculcate this education to each and every business class. It is not always 'Jago Grahak Jago' but making the business entities to follow whole-heartedly and respect the consumer rights. It should be the first /primary element of corporate social responsibility. A new slogan must be coined for the business class as a whole like 'Jago Vyapari Jago Grahak adhikar ko samman karo' in every dealings with consumers. The present Ministry seems to be not very pro-active. it needs jerks. more  
Health Sector - is the worst; for every ailment, patients are asked to take fresh scan. This happens even if there was a scan taken just 5 days ago. The nexus between the doctors, scanning centers, pharma companies need to be broken. Real Estate: consumers are taken for ride and no grievance mechanism available as most of the real estate biggies are either politicians or related to politicians. Telecom - BSNL is good compared to private sector. Private sector do not even care about customer service. Central Government offices - generally poor experience unless you go and know at senior most person in the office; IT refunds are excellent. State Government offices - god help us more  
Consumer rating & affairs: Municipal Corporations - Very Poor , highly corrupt & no system to address public complaints. Public Sector Banks - Consumer Experience : SBI - Very poor & others average E-commerce Sites- Generally Satisfactory Experience Telecom Sector - Average. BSNL require improvement to cater large customers, specifically for mobile services. Real Estate - Require revamping in toto. Govt. Offices - Very poor Consumer Experience Health Sector - Mediclaim - very poor. all service providers should have cashless policies for treament/ hospitalisation in any hospitals. Govt to intervene. more  
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