Consumer Protection Bill soon in Parliament
1 more
Viewed by 845
View all 12 comments Below 12 comments
It is a good step provided the same is implemented with a strict strictures to the judges and forums and not giving any extensions be it a date or penality as prescribed.This will give consumers 3 things-one better quality 2.Assurance to get service and Lastly for Defaulters the Consumer Court with refunds plus compensation. more
Dec 24
Any upgradation of the law is welcome. But its timely and strict implementation is also more important. At consumer forums, justice is often delayed and at times also denied. Better quality of judges and members are required. Better staffing is essential. The act prescribes a time of 6 months for resolution of disputes. But it can stretch on upto 5-10 years. Atleast I have noticed that the adjournments are mostly due to benches not being complete or absence of members. Dates are continuously given 3 -4 months apart i.e about 3 -4 hearings in a year. And during each hearing, only next date is given. The act is also not implemented in letter and spirit much to the disadvantage of the consumer. The new bill should address these issues too. There should not be more than 2 adjournments for any suit. It should be made clear that exparte judgement will be pronounced in six months if either party delays or fails to rest his case within 6 months, with no provision for appeal against this type of order, on the claim that the party was not heard. Other points of such order can always be appealed as is normal, but not on the count of not having been heard. more
Dec 23
this is a very good move , but should also include , scamsters , on line sellers like amazon, flipkart , ebay snap deal , tatacliq, etc as they lure people with false discounts , cash back promises , inflated mrps , a link should be provided on the short description of the product and link should be email to the buyers , and also should be made mandatory for them more
Dec 23
The way now the consumer courts are working, it is better, we should have any thing like this. If the Consumer Protection Bill is passed and one set up is made to look after the complaint, but the consumer protection set is not working or not effective, then what is the need. Please recollect, "Lokpal" bill is passed but Lokpal is not yet established. What is the meaning in such bill being passed. more
Dec 23
