Consumer Protection Bill 2018

The Bill sets up Consumer Disputes Redressal Commissions (consumer courts) to hear complaints on matters like: (i) defect in goods or deficiency in services; (ii) unfair or restrictive trade practices; (iii) excessive pricing; (iv) knowingly selling goods or providing services that do not meet safety norms; and (v) product liability. Such complaints can be filed electronically and from where the complainant resides or works.
These Commissions will be set up at District, State and National level, with pecuniary jurisdiction up to Rs one crore, Rs one crore to Rs 10 crore, and above Rs 10 crore, respectively. In case of unfair contracts, the State Commissions will hear complaints where the value is up to Rs 10 crore, and National Commissions will hear complaints above that value. These Commissions can declare unfair terms of such contracts to be null and void.
Appeals from the District Commissions will be heard by the State Commission, and from the State Commission by the National Commission. Appeals from the National Commission will be heard by the Supreme Court.
The Commissions will attempt to dispose a complaint within three months, if the complaint does not require analysis or testing of commodities. If analysis and testing is required, the complaint will be disposed within a period of five months.
The District Commissions will consist of a President and at least two members. The State and National Commissions will consist of a President and at least four members. The qualifications, tenure, and method of appointment and removal of the President and members of these Commissions will be prescribed by central government through notification.
The Bill also provides for mediation cells attached to the District, State and National Commissions. The Commissions may refer a matter for mediation if the parties consent to settle their dispute in this manner.
Above were the key features of revised Consumer protection Bill 2018 however due to political gamble, the same failed in RS. It is the high time that people of INDIA choose right government which can make their life corruption free and easy to live
Vinod Agrawal more  

View all 10 comments Below 10 comments
unless the redressel mechanism is fast and time bound people will lost interest in it more  
limit the number of adjournment with closing the complaint redresal with in stipulated period more  
The aim of Consumer Disputes Redressal Commissions (consumer courts) is definitely good, but due to vacancy of President, and members, the cases continue for years to gether. "The Commissions will attempt to dispose a complaint within three months" is only in theory. more  
yes TIME BOUND JUDGMENT is key to India's progress. more  
Bills pertaining to Citizen Welfare, Education, Financial Safety, Security of livelihood aught to be passed even in the 2nd Session of the 1st Discussion. JUDICIARY TO ORDER FOR SUCH CONSTITUTIONAL COMMITMENT at public interest. more  
Post a Comment

Related Posts

    • MI TV 4A - Oreo Update

      All (pls join me if your case is same as mine), I have purchased MI TV 4A from www.flipkart.com. While purchasing the product, It was list...

      By G Shreivishnu
      /
    • Is everything preplanned by Jio

      Give free data Increase number of users Make them addicted to internet Extend free data 1 phone 1 family to 1 phone 1 member Encourage portability Charge small amount...

      By Amit Mishra
      /
    • Good job on the ecommerce survey

      Must say this survey has accurately captured the pain of the consumer and how they are manipulated with 5 star reviews.

      By RN Chopra
      /
    • Daylight robbery by the Railways

      Recently I booked a train ticket for my wife, that was wait listed even after chart preparation. The ticket was automatically cancelled by the IRCTC software / personnel and the refund automaticall...

      By Paul Baynes
      /
    • Fraudulent activity by Lenovo and its dealer

      I purchased a Lenovo laptop for 37000 from Lenovo authorized dealer. This laptop was already used by someone else and they resold it to me. I could see there was 6 tickets were opened for this part...

      By Surendar M
      /
    • Red Bus travels cancelled ticket and no refund and no alternative

      I booked a bus ticket from Bangalore to Thrissur through red bus 2.5 months back.On the day of travel,they messaged ,bus was cancelled.Called customer service asked for alternatives ,they said u a...

      By Manju Dias
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)