Consumer Grievances with Food Products - Inputs on Solutions

Dear Friends,

Listed below are the key Root Causes highlighted by you for Consumer Grievances with food products in India.

Please review them and add if anything is missing. Otherwise, let us identify Solutions to these Root Causes.

Once we identify the Solutions, we will submit a consolidated whitepaper for action to Consumer Affairs Ministry and other related Ministries.

Thanks for your participation!
Rajendra Pratap Gupta


Consumer grievances with food products – Root Causes
1. Not enough quality checks
2. Food products are illegally imported
3. Products are put into fake packaging
4. Non-awareness on the part of the consumers
5. There is no limit on printing the MRP
6. Sweet shops are not regulated by law
7. No effective implementation of rules & regulation
8. Lack of competition for certain products
9. Food inspectors are bribed to ignore certain situations
10. Lack of bar-coding
11. No raids done and no action taken to stop this menace
12. No proper and easy mechanism to put complains and track them more  

View all 51 comments Below 51 comments
Use of Pesticides right from seeding till it reaches consumers on various stages is not being properly taught to farmers/industrialists (may be not being practised even after proper guidance is given ) and not checked at all stages(may be checking casually at random during factory stage/packing stage ). Citizens whether farmer,industialist or bureaucracy is not considering that it is used by human beings. more  
The consumer is not informed what in the view of the government constitutes a standard quality to enable him to look and verify that the products fulfills such requirement more  
consumers don't reject poor/bad quality products,as demand is more than the supply, so whatever is available Sells. If supply is adequate, quality will improve as there will be choice. Gujrat Milk revilution is one example. more  
Some product need specific degree cooling those are freeze or warmed on and off before it reach to kitchen and food quality becomes bad to consume but still shop sells them at MRP Cool drinks almost all manufacturing are served cooled by shopkeeper at 2-5 rupees extra except malls. more  
Inorbit Mall vashi charges Rs.43/- for a bottle of Mineral water. There is no MRP printed on Kinlesy bottle sold there. In the same mall the cooking oil is sold less than MRP, so there is no logic big mall big charges. Best regards Ashok On Sat, Sep 27, 2014 at 2:24 PM, Rajendra Pratap Gupta <> wrote: > more  
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