Consumer exploitation by Reliance Jio Mart

"JIO MART's business model"

Ambani has come out with an excellent business model for his online delivery platform-Jio Mart. The items available are definitely at discount from market price. The customer places the order and compelled to pay in advance. He is assured delivery within 48 hours. Then will start the wait for at least a week. During this time, the customer's money is used by Jio to purchase items from the market for delivery to customer after a week. In lieu of the discounted price, the customer finds one or two items missing. The delivery boy will assure customer that the amount will be refunded in next 2 days. That's it. If the customer calls customer care and he is lucky enough to get his call answered, they will assure that the matter will be escalated to concerned team. His mail to customer care will not even be acknowledged. Same fate awaits him if he decides to tweet or post message on Facebook. They definitely are cold blooded traders!
(Based on experience. One may verify it by ordering through Jio Mart app at his own peril) more  

View all 27 comments Below 27 comments
Ways and means should be devised that the message of Mr Ram Singh reaches Reliance Jio Mart. May be their senior managers do not even know that such things are happening. more  
Reliance Jio Mart is definitely adopting unfair tactics and TRAI is just a silent spectactor. Except Airtel, no service provider is in a position to challenge them. more  
Yes they do. Go in for BSNL/MTNL services. Such organizations have no hidden agenda. The more you use BSNL/MTNL services the more efficient they will become. They are open to suggestions. It is after all BSNL which has helped villages by extending its service to the villages.. The private sector will cater only to areas where they can maximize its profit. They have many hidden costs. I am the user of MTNL/BSNL services for over 40 years and I have no problem. I use BSNL FTTH Broad Band services and it working excellently with good download and upload speeds. BSNL has been attending to complaints very promptly. more  
Dear Ram Singh. I wish I had read your comment earlier. I have ordered fruits etc on Jio Mart and as you say, the wait has begun. today is third day and still no news. more  
Post a Comment

Related Posts

    • Are AC manufacturers having a cartel

      In less than 100 days AC manufacturers have raised prices by 8-13% and no questions are being asked. The Government yesterday announced a PLI scheme for them too. Shouldn&rsq...

      By Asha Gupta
      /
    • Misleading ads continue while Govt inactive

      See attached now Dabur Chavyanprash says eat 2 spoons and u will have protection from Covid. How about consumer affairs imposes a fine of 500 crores on Dabur equivalent to one year sales. And guess...

      By Shikha Chhabra
      /
    • Do not trust OLX and QUIKR at all

      Wife Tried selling some old furniture and home stuff on both. She Has got many more calls from scamsters than genuine buyers. One guy even asked her to make a payment, in the guise of h...

      By Vishal Khanna
      /
    • Auto Pay will require OTP

      While it is really nice that the Govt acted on our request from 2016 and implemented mandatory OTP for recurring charges on cards they have extended the date to comply to Oct 1 2021. Go...

      By Amit Mishra
      /
    • Consumer Affairs and Misleading Ads

      Is consumer affiars acting against misleading ads. All the reporting was done survey was done but see attached tulsi turmeric eggs to solve all problems misleading consumers. Now that co...

      By Sarika Bansal
      /
    • Auto Pay will require OTP

      I think Govt has accepted another one of LocalCircles ask. Banks & networks like HDFC, SBI, ICICI, Axis, Mastercard, Amex to decline all auto pay transactions from April 1. But this ...

      By Sarika Bansal
      /
    • Flights - their way of increased revenue

      I did a test run to book a flight on Indigo. Here are by observations of how they are increasing their revenue at the cost of the customer: - Option of double and triple seats i.e. a passenger...

      By Padmanabhan G
      /
    • Banks off for 14 days on April

      I think half of the banks should be shut in India and 50% employees asked to find different jobs. How can u be shut half of the month when your customers is open. Regulator RBI do u ever listen to ...

      By Nikita Mehra
      /
    • Misleading advertisements

      I have noticed multiple toothpaste ads showing how toothpaste must be applied from one end to the other of the toothbrush. Experts say that should not be the case and only pea sized t...

      By Sarika Bansal
      /
    • Post office bank digital transaction limitations

      If one has a savings account in Post office (this is mandatory any credits from other PO savings) and other investments like PPF, KVP,NSC etc., there is no direct way to transfer money digitally to...

      By Padmanabhan G
      /
    • Consumer Affairs and Misleading Ads

      Can someone from the department please advise if any action was taken against a ton of covid related ads that were given to them. I am reattaching them for everyones reference. They are ...

      By Shikha Jain
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)