Consumer Courts - Inputs Needed on Root Causes

Below are the key issues with Consumer Courts in India as highlighted by you. Kindly review them and share your inputs on key Root Causes for these Issues. We will then have a seperate discusson on Solutions to improve Consumer Courts.

Key Issues with Consumer Courts in India

1. The functioning of consumer courts is full of legal complexities
2. Finding the details of consumer courts is very tough
3. The rules and regulations of the consumer courts are not easily understandable by the general public
4. Workings of the consumer court are extremely slow and cases go on for months
5. Time frame is hardly adhered to
6. Advocates demand a lot of money to represent you in a consumer court
7. Many fake/forged documents are used in the consumer court
8. Consumer courts ignore documentary evidences
9. The junior staff is extremely inefficient and arrogant
10. After filing the complaint, the offenders get a lot of time to prepare a disguised story
11. The complainant needs to make frequent trips to the consumer court
12. There are many vacant seats in the consumer court and it lacks man power. more  

View all 76 comments Below 76 comments
Can any one guide me to contact FDA Mumbai.. more  
It works like other civil courts. Online filing and communication by emails from forum needed for dates. Party in person should be encouraged. Jurisdiction should be place of residence of complainant. Amendments pending in Parliament should be implemented through ordinance. more  
All the above 12 points are quite valid. Like all other system in India, the consumer court is also not efficient nor customer friend. more  
Let the points are brought to the notice of the Government for further improvement in the functioning of the Consumer Court. more  
The name of COURT is consumer Court/Forum. But the most disturbance are faced by Consumer. No proper guideline or explanation How and When one should file Case n Consumer Court.
Who will defend the case- If LAWS are explained with possible interpretation- One can defends the case.
But is SAD to say- All such system- rarely helps CONSUMER, No doubt- LAWYER or Some experts mint money. CONSUMER- Suffers as it is more  
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