Confirm you name is correct before making payment for airline tickets
Called up Indigo. They said that since it was a total change of name, they would not be able to do it. But since as a special case, they would give a refund if I booked the ticket again and called them up within 1 hour with the new and old PNR number.
I called up Air Asia (again, no email id), their wonderful automated system said that only a couple of spelling changes or the title to the name are allowed. Complete changes are not allowed. And there was no human I could talk to.
So, I booked a return ticket through Indigo, called them up and they have told me that they would refund the amount (hopefully).
I can agree if my travel was within a day or two and if I had called up a couple of days before departure. But, this was almost immediately after booking. Why would anyone want such a change immediately, unless it was a genuine mistake. My loss was the AirAsia ticket (refund was zero)+ the cleartrip fees+the new Indigo convenience fees.
Now,how did this name change happen. Possibly, because, once logged into Cleartrip, there is a column below the name where one has to enter the nativity. In my case it was India (it comes like a drop down). By some unexpected movement of the mouse with my hand, the cursor got positioned in the name field again and somehow I entered an "I". Now, the beautiful Cleartrip application thought that it was the Native field and it showed me the "India" in the list, which I clicked (thinking I was in the native field). And I proceeded to book the ticket and the name came as "India G". I thought of giving the ticket to Mr. Anil Kapoor (??).
And I also saw that, when I was trying to reproduce the problem, the login showed only Facebook and cleartip signin. there was no Google (the one that I had used for logging in). Did they change something after the problem i reported? And this problem would not have occurred if i had not logged in (continued as guest), since guests to not have to enter "Native" !!
So, to summarise, please double check the names in the ticket before making payment for the ticket (airline or any other named ticket) more