complaint agaimst Paytm
I had become member of http://www.Paytm.com long back I had been regularly depositing money in my e-wallet. In April-May my wallet had about Rs 600 to 700. At that time I had to go out of Country for six months. When I returned in November I found that M/s Airtel had deactivated my phone no. 8600199187. I tried to log in Paytm but unfortunately I had forgotten the password. I clicked the option ‘forgot the password’. But they sent OTP on my old phone number which had been deactivated by Airtel because it was not being used for several months.. So I contacted M/s Paytm and informed them about my new phone number and requested them for sending OTP on my new number or on my e-mail. They asked me to prove transaction with Paytm with Bank statements.
I sent statements of my credit card several times but so far they have not done anything and now it appears that they have devoured my money.
I will request each and everybody to exercise maximum caution and DO NOT KEEP ANY MONEY IN YOUR E-WALLET OF PAYtm.
I have all correspondence. The matter is going on since November 19 and I do not hope to get my money. My last mail to M/s Paytm is given below:
I refer to your Ticket #115415758: regarding my account with you. http://paytm.zendesk.com/requests/114755534 and also Ticket #115415758:
I feel disappointed to receive your reply. You are again asking me to send my Bank statements. It is really disgraceful and I never expected a site like yours would have such staff members who do not have basic common sense to understand my request. It is almost more than 15 days now and despite giving you all papers, you are not being of any help which shows that you do not want to return my money kept in my e-wallet.
Phone 8551838491 more