Cheating and fraud committed by Varun True Value used cars. The head office also not taken any action. From Lower lever Higher lever all are mischievous employees

True Value Category cars are refurbished in state of art workshops using Maruti Genuine Parts and by skilled technicians. These cars are then sold through maruti True Value outlets.
As a mark of confidence, and to provide reassurance to customers, every vehicle bought under Maruti True Value is inspected and certified by Maruti Engineers and the Car carries a one-year warranty and three free services. Convenient finance options are also offered to buyers of Maruti True Value cars.
I have purchased an used car M800 bearing No. AP30C6556 from Varun Motors pvt Ltd., 0n 7-09-2012 and from the date of its purchase I have incurred huge amount for its repairs for each K.M. They issued two bills for amount of Rs. 63,000/- instead of 65,000/-. The delivery challan issued for Rs. 65,000/-. As such they have avoided showing Rs. 2,000/- deficit towards VAT and IT. They used to sell damaged, scrap, useless and assembled cars with the help of creating Fake RC books and Insurance. The insurance coverage issued by The New India Assurance company policy number 62120031120100000772 valid from 11-05-2012 to 10-5-2013 showing total vehicle value is Rs. 1,05,000/-. The used car M800 bearing No. AP30C6556 is accidental car as such it will not be valued so much high price. The Seller Varun Motors pvt. Ltd True value division is cheating the public by selling assembled cars with the help of RTO and Insurance company. It is desirable to issue suitable enquiry against the Manager Anil and P.Satya @ Satyanarayana, Sales agent for duping the public in selling assembled cars by fitting non-genuine parts, battery etc., When they are selling used certified cars, the certificate should be handed over to the purchaser by keeping one copy with the company. The said Manager Anil and Sales agent P.Satya @ Satyanarayana not only cheating the public but also cheating the government. So it is desirable to conduct a detailed enquiry against the company and its workers and to save the public. The above version of Maruthi true value is false. I have talked to its manager Anil for several times, wrote a letter to him and sent several Emails, but they did not respond to rectify the defects in the car or to exchange the car. The Manager Anil and its Sales Executive P.Satya @ Satyanarayana are duping the general public (purchasers of used cars) and looting the money by cheating public and government also. I bought the car only because of trust I had on the Maruti True Value though it was non true value maruti-800 and had no warranty. When I bought the car, the car had no battery installed; I have purchased a brand new battery and took the car from showroom. The car started giving me problem right from the first month. Earlier they said me that they had inspected the vehicle, but when I contacted the executive he said they did not inspect the vehicle as it is non maruti vehicle, they simple changed their words and said as it is a non maruti car they cannot help me. I never expected this from Maruti true Value. I got cheated by Varun Motors
The Supreme Court defined in (1994) 1 SCC 'Fraud' meaning of -Non disclosure of relevant and material documents with a view to obtain advantage amounts to fraud- Like wise suppression of material defects are also amounts to fraud. In another case (2003)8 SCC "Fraudis a conduct either by letter or words, which induces the other person or authority to take a definite determinative stand as a response to the conduct of the former either by words or letter. " Fraud and collusion vitiate even the most solemn proceedings in any civilized system of jurisprudence. It is a concept descriptive of human conduct". A fraud is an act of deliberate deception with the design of securing something by taking unfair advantage of another. It is a deception in order to gain by another's loss. It is a cheating intended to get an advantage.
I, therefore, Humbly pray that to issue a suitable directions to Superintendent of Police, Srikakulam to conduct necessary enquiry against the above company and its employees and also to direct the I.T department to verify the IT returns with bill books and delivery challans for deference amount which was not shown in the IT returns and also to direct the M.V.I or Transport authority to inspect the used vehicles which are kept for sale to issue necessary certificates and its genuine value and to save the public from the cheaters as stated above., and do do needful justice to me. Further they are liable for prosecution U/S 25, 420, 427 r/w Sec. 120B and relevant provision under I.T act and M.V Act and also under section 2 and 12 of Consumer protection act. since I have been still suffering physically and mental agony. Since 2 years I might have sent number of complaints, you have not taken any action, which shows your supporting to your culprit agents who cheating the public general.
Dear Mr. Rao,

Thank you for contacting Maruti Suzuki Customer Care.

We have received your communication regarding discrepancy in documents and service issue in your car.

We regret the inconvenience caused to you. We are immediately forwarding your issue to the concerned department (Complaint Reference No.1172384684). You will hear from us soon.

Thanking & assuring you of our best services at all times.

Please feel free to revert in case of any query or clarification.

Regards,

ANY TIME MARUTI
(Call Us- Toll Free: 1800 102 1800 and 1800 1800 180)
Please visit us at http://www.marutisuzuki.com

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From: JAANTHIY SURYA PRAKASARAO <support@localcirclesmail.com>
Date: 18/05/2015 9:15 AM (GMT+05:30)
To: dtpremani@yahoo.com
Subject: New post "Cheating and fraud commit..." in [Consumer Ratings and Experiences]

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JAANTHIY SURYA PRAKASARAO (Retired government employee and now practicing advocate)
JAANTHIY SURYA PRAKASARAO (Retired government employee and now practicing advocate) posted a message in "Consumer Ratings and Experiences".
Subject: Cheating and fraud committed by Varun True Value used cars. The head office also not taken any action. From Lower lever Higher lever all are mischievous employees.
True Value Category cars are refurbished in state of art workshops using Maruti Genuine Parts and by skilled technicians. These cars are then sold through maruti True Value outlets.
As a mark of confidence, and to provide reassurance to customers, every vehicle bought under Maruti True Value is inspected and certified by more...
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Mr.Surya rao,you are a lawyer,if all the documents while purchasing is intact why don't you drag them to consumer court or file suit against them. more  
Thanks. You have done a nice thing to bring the limelight of case through consumer ratings. The case may be forwarded to Commercial Tax Department whose duty is to compile with DC & Invoice(Cash Memo) based on the payment of service tax during that period and catch the pinhole of the defect.

There are many such genuine cases which are lingering in the court for justice. India got freedom in the year 1947 but the people of India does not feel a sense of freedom due to corruption in education, commercial, social and in all spheres of life. Even Law and Order and Constitution is also having lots of loopholes to bring in correct formation so that society should be clean and fearlessly move the public with genuine way.

But the present Prime Minister is entirely different from previous all the PMs. We all should have to support him for clean governance. He along with his team is doing the best to bring full fledged freedom where real talent will be recognized and honestly should be rewarded. more  
Dear Surya Prakash rao, Remember that most of the car dealers operating on big brands are basically outsourced car brokers. Therefore always get the car you want to buy by your local mechanic and do not believe the so called big brands blindly. Most of them buy cars at rock bottom price in exchange schemes and pass them on as in good condition with guarantee that many a times remains only on paper. more  
Dear Sri Surya, Pl check whether you have signed any documents with True value cars before purchase. If so please go thru the same. As a lawyer you would have done that. Now please take up your case thru the forum strongly even if it takes more time. Most of the Sellers are of the opinion that Purchaser will lose patience in dealing with this type of crimes and hence they can easily get away with this attitude of general public. more  
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