Cheated by OYO . Rooms not allotted even having confirmed voucher.
Had booked 4 rooms in Sept for 31st Dec , hotel Oyo 118 Dallas Dubai for 490 AED through booking.com. Hotel reception told us they do not have reservations in our name . Paid 800 AED for single room available and all 8 persons shared the room with single washroom. It is seen that Oyo has cancelled my booking without any consent from me or booking.com and cancellation was not informed to us. The status on booking.com was showing as confirmed when we reach the hotel.I have issued notice for compensation. However Oyo is providing misleading information. more
Small companies are hardly concerned about reputation of the company or the client. Usually they need money at any cost. If clause allows sue them. Wishes more
Similar situation I also faced at a hotel booked in Cochin thru OYO.. they cancelled the room without information, and we had to book again, and the price on 2nd booking was too high. more
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By Sneha Goyal
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