Cheated by LG

I purchased LG water purifier in the month of November last year. Since then I noticed that my family members including me have some health issues so after around 6 months I called LG professionals to check the water quality of that purifier. They told that the TDS is is 26 PPM only. Healthy water must have 150 to 200 PPM TDS. I requested them to to resolve the problem but they said LG water purifiers cannot be corrected. now they are not taking it back and they are not ready to solve the problem. At the time of installation they took around 18000 rupees in the name of of AMC for 5 years now I am trapped so first of all I recommend that nobody should purchase LG water purifiers. Secondly please suggest a way out from this situation more  

View all 42 comments Below 42 comments
This is a good point worth discussing
It is true that, while the REVERSE OSMOSIS, takes place, several micro nutrients in the water is lost .That is why some observe that BOILING and filtering water is the safest. more  
I also faced same problem more  
Legal action against the company may be the last recourse. more  
Clarify few points.

A) while purchasing have they checked the tds of water?
B) if tds is less, purification to be perfect.
C) all purifiers and cover all defects and malfunctions,hence,suppliers shirking their responsibility is questionable.
D) you details problems faced by you,your family since installation of this purifier.
E) since you have AMC for five years,you keep registering complaints and note down the registration details.
F) if you have all details I.e., purchase bill,AMC contract,terms and conditions,their service report etc. Collect all details.
G) write a registered a.d. letter to the supplier, endorse a copy to the consumer forum, and post a copy of letter with all enclosures in social media for addressing your claim.

Watch and see the development. more  
You may request to manufacturer in writing , by giving two three reminders even if it is not getting redressed your complaint you may proceed for legal help. more  
Post a Comment

Related Posts

    • MI TV 4A - Oreo Update

      All (pls join me if your case is same as mine), I have purchased MI TV 4A from www.flipkart.com. While purchasing the product, It was list...

      By G Shreivishnu
      /
    • Is everything preplanned by Jio

      Give free data Increase number of users Make them addicted to internet Extend free data 1 phone 1 family to 1 phone 1 member Encourage portability Charge small amount...

      By Amit Mishra
      /
    • Good job on the ecommerce survey

      Must say this survey has accurately captured the pain of the consumer and how they are manipulated with 5 star reviews.

      By RN Chopra
      /
    • Daylight robbery by the Railways

      Recently I booked a train ticket for my wife, that was wait listed even after chart preparation. The ticket was automatically cancelled by the IRCTC software / personnel and the refund automaticall...

      By Paul Baynes
      /
    • Fraudulent activity by Lenovo and its dealer

      I purchased a Lenovo laptop for 37000 from Lenovo authorized dealer. This laptop was already used by someone else and they resold it to me. I could see there was 6 tickets were opened for this part...

      By Surendar M
      /
    • Red Bus travels cancelled ticket and no refund and no alternative

      I booked a bus ticket from Bangalore to Thrissur through red bus 2.5 months back.On the day of travel,they messaged ,bus was cancelled.Called customer service asked for alternatives ,they said u a...

      By Manju Dias
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)