Charging of convenience fee must stop - Consumer Minsitry act pls

Why do services like booking tickets (flights, movies, whatever have you) apply a convenience charge for online transactions? Isn’t the customer making it more convenient for them by not requiring a salesperson, physical space etc? On the contrary they should pass on the savings.

Why is consumer ministry not active on such issues. They must take it up. more  

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Your initiative is a fairly encouraging one, dear Vishal.

Even I cannot understand why an e-transer of funds, which does not involve any manual activity, should be subjected to the so-called "internet charges".

So, I do raise the question once again: Why must "BookMyShow" apply surcharge for e-booking through them ? And why must PVRs apply similar surcharge for booking for a show in their halls ? They do not lift a finger, but reap the benefit of the surcharge.....what for, I ask ? more  
Auto companies openly loot consumers in insurance . Have caught dealerships forging my signature and submitted fake customer resolution documents to car companies ( Hyundai ) more  
Its not only for online transaction. There are stores that charge you 2 to 2.5% of the amount (as convenience charges?) on Credit Card or pay cash. more  
Fully agree with the views of learned members.This type of loot in name of convenience fee causing great inconvenience to the consumer must be stopped by this Govt. who is promoting Digital from very first day. more  
Can any one inform as to where the complaint could be lodged. Yesterday I booked an air ticket and paid convenience charges @ the rate of Rs. 249 per person. I was told by 'Cleartrip' my booking interface, that the charges are charged by the payment gateway. more  
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