Consequent to the introduction of email in the communication methods, the Postal communications like production, sale, delivery of posts after handling them etc, have gone down very much. Hence the work load in sale of postal stamps, covers, cards, sorting of incoming letters and sorting of delivery communications, money order forms, and allied matter have been reduced to 80% less. The staff involved in these work will not be having sufficient work load and they seem to be drafted to some other work. The Post Master General must be asked to identify such surplus staff and essential posts alone be retained and as and when surplus staff retire the posts occupied by them should be disbanded. As regards, Small Savings division of the Postal Department and other Postal Deposits like Savings Bank a/c, KVP, MIS,Sr.Citizen scheme, etc, though computerisation has been done in some H.Os and Sub offices of postal department, the quality of work has not been improved, and most of the time the computer system is down due to power, or server failure etc, and things are done manually in delayed manner. By and large, the Post office savings etc are patronised by the Senior Citizens and Pensioners, but they are not treated in friendly manner and they suffer very much in the crowd. Most of the time the clerks are not found in their seat or found chit chatting, or gone for lunch for long time, and the work is held. They would neverr budge the request for completing the work of individuals even if 5 or 10 minutes croses beyond their office time. The old people are asked to come some day later. Hence the Postal department deserves tightening the screw at the earliest.
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