Cancellation charge loot by Indian Railways

Indian Railway’s Cancellation Charge

• Before 48 Hours of Scheduled Departure

1AC - ₹240
2AC - ₹200
3AC - ₹180
Sleeper - ₹120
Second Class - ₹60

• Between 48 - 12 Hours : 25% of Fare
• Between 12 - 4 Hours : 50% of Fare

• For Waiting & RAC Tickets - ₹60 more  

View all 9 comments Below 9 comments
Presumably the cancellation charges account for use of service, online or offline, and perhaps to compensate marginally for vacancy caused due to cancellation of journey. Latter may be ok in case of a confirmed ticket. However, charging irrationally in case of cancellation of a wait list or RAC ( unconfirmed) ticket appears unacceptable. These days, normally no train finds any berth vacancy and therefore, the wait list or RAC rarely gets confirmed. The railway experiences no loss due to this as full capacity of a coach is utilised, most of the times. Current reservation facility also helps in filling vacant berths. Therefore, the cancellation fees should be made rational and nominal only to cover the cost of service rendered in booking and cancellation. The basis of charging huge cancellation fee and fixing different rates for different classes is also not known. This perhaps makes good revenue yield to the railways which registers regular losses for various reasons. Issuance of large no. of WL tickets even where no confirmation is likely and where eventually will be huge cancellations, leads to impression that cancellation process is being used to augment revenues. more  
I had unpleasant experience with this. My tatkal ticket got automatically cancelled due to non-confirmation. In this condition too, IRCTC deducted cancellation charges. This is daytime loot. more  
I see notin wron wit te present arranement more  
purchasing power too is the biggest concern first ? what is not a LOOT as the world gets more modern and online? ????????? more  
Our LocalCircles should take up the issue of abnormal cancellation charges for Air Travel as well. I booked 2 tickets on Indigo for Chennai for Rs14,400. Due to unforeseen circumstances, I had to cancel the tickets a day before, and the airlines refunded just Rs3,800 deducting Rs10,600. Loot at its height. Min of Aviation doesn't care not Consumers Forum. We are just helpless. more  
Air India had charged me even when the flight, where in I had advanced booking, was cancelled just a few hours before the scheduled departure. No alternative flight was offered and booking amount was refunded after over a month deducting Rs.300/- for the reason not provided. There was no consideration for the harassment and disruption caused to the flier. more  
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