Government must do something to improve the customer services. First, instead of so many automatic responses, the person must be available on the first call and he should be able to fulfill your demand immediately. It is not big issue to issue receipt. But all call centres are like this. No one has any knowledge. Even very difficult to find the person. All automatic questions and answers. This must be stopped immediately. All companies must give their common email addresses and contact numbers which should be easily available to the customers so that their grievances vacancies be noted and fulfilled. more
Very true. Most, if not all call centres are a harassment due to very painful IVRS. If you succeed in going through the torture and get a human voice (Executive), most probably he is not equipped to either solve your problem or advise on it. Even website complaint or email complaint are useless as they elicit evasive reply or no reply. Entire customer service is a big joke. Unfortunately, the authorities are simply not accessible. I am a victim of this system at the hands of US consulate (Hyderabad) and their call center at Gurugram for the last 2 years after paying visa fees and even obtaining “Drop Box date” in June 2020 (since canceled for covid reasons ). more
Dear Parvati, Thanks and regards for your concern about the vulgar ads. Today, it is not only the matter of IPL but you open any channel and you will find these things everywhere.The extreme ...
I don’t understand why this asci and consumer affairs ministry are such big failures in regulating vulgar and surrogate ads. Children are watching IPL matches and these models in l...
Why should I pay an extra 100-150 bucks for a cab when they're just like autos, without ACs because drivers won't turn them on? Seriously, what's the incentive to choose cabs anymore?
See the kind of ads that are being given in news papers. The advertising association in India fails to act as usual as 90% advertisers dont care about them. Govt regulator needs to get really activ...
Instead of giving cash refund for cancelled flights Go Air is issuing credit notes despite DGCA order. Passengers want money back not their lame credit notes.
Money perhaps is most important in life.Amitabh Bacchan had once said he is canceling his contract yet we still see him everyday on the screen. No offence meant to any of these personalities but it...
It has come down to Sunil Gawaskar and Virendra Sehwag now advertising for Kamla pasand after we raised hell about Shahrukh, Akshay Kumar, Ajay Dewgan and Amitabh Bachchan. And consumer...
Front page of newspaper yday advertising pan masala and gutka. With areca nut being a proven carcinogen and a psychoactive compound. Will our authorities please do something and save the lives of ...
And parents. See attached, all the top institutes claiming that the same topper students studied at their institute. Parents and students looking at 1 ad at a time get misled.
IPhone 14 Pro max price in Official Apple store, in Thailand is 45k bhat = INR 1.07 lakh. Price in India = 1.4L. Difference of 33k will cover return air-fare. Why do you ...
I am a customer of Mahindra Scorpio N Vehicle and it is having Manufacturing defects from Day 1, Company dealers are doing trail and error and problem is not solved yet. They are spoiling vehicle w...
By GIRISH M R
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