Government must do something to improve the customer services. First, instead of so many automatic responses, the person must be available on the first call and he should be able to fulfill your demand immediately. It is not big issue to issue receipt. But all call centres are like this. No one has any knowledge. Even very difficult to find the person. All automatic questions and answers. This must be stopped immediately. All companies must give their common email addresses and contact numbers which should be easily available to the customers so that their grievances vacancies be noted and fulfilled. more
Very true. Most, if not all call centres are a harassment due to very painful IVRS. If you succeed in going through the torture and get a human voice (Executive), most probably he is not equipped to either solve your problem or advise on it. Even website complaint or email complaint are useless as they elicit evasive reply or no reply. Entire customer service is a big joke. Unfortunately, the authorities are simply not accessible. I am a victim of this system at the hands of US consulate (Hyderabad) and their call center at Gurugram for the last 2 years after paying visa fees and even obtaining “Drop Box date” in June 2020 (since canceled for covid reasons ). more
As a broadband/optic fiber internet service subscriber, are you facing network issues ? I've been facing internet black out periods due to service provider issues. Though they resolve it in a ...
In China these electric scooters cost as little as $300 that would be equivalent to approximately 25000, whereas in India it starts from 1lakh; what's the reason?
Has anyone returned items on Tata cliq? I returned some items for a size mismatch and they decide they won't refund it for a 'quality issue'. No more details. I have shopped on myjio, Amazon, Myntr...
Currently, GST (28%) + Cess (15%) on hybrid cars is 43%. Nitin Gadkari Transport Ministwr has urged to slash the GST to 12%, leading to GST (12%) + Cess (15%) =27%. So hybrid...
Recently, one of my colleagues had to be hospitalised and thereafter undergo physiotherapy in a center. The physiotherapy center was insisting on cash payment for amount which was ruuming into thou...
New Fraud by some Airlines 1- You Booked Flight 3 months before travel day at Lowest Price of Rs 4300. 2- After that, Airlines will cancel your Flight just few days before yo...
Hey Everyone, I am seeking your opinion for consumers behaviour in using e grocery stores or online stores in tier 1 cities or other cities too, do consumers prefer comparing prices , ETAs , refund...
This has ought to be the worst performing ministry of India. For 4 years since mar 2020 patanjali has been misleading consumers in India and this ministry can’t do a thing. See this ad. Can l...
My mother in law went to Apollo pharmacy to buy diabetes medicines and people over counter were selling these powder to all the diabetic patients saying diabetes will get cured with this powder and...
These days repairing electric goods cost almost the same as buying a new one. Ceiling Fans stopped working. Electrician checked it & changed capacitor. Still not working. ...
while digitisation has considerably reduced the visit to banks,one can still see a lot of visitors to the bank,especially the senior citizens,women SHGs,fixed deposit holders etc. for the conv...
By Suresh Dasarathy
/
Share
Sign Petition
Enter your email and mobile number and we will send you the instructions