CABLE CONNECTION- monthly charges regulated by TRAI
Accordingly service provider was contacted on 15/1/19 who said' we have not received any guideline yet' .........saw in news regulation will be effective from 1/2/19 .......again contacted ...nothing collected january /19's charge for february at same enhanced rate.
On 12th feb 19, I saw the cable boy handing over a form to some one .on asking he said 'we received for y'terday and I will be given .On 13/2 a form was given which was filled up indicating which channels I would need! Rate calculated as per =given indication [ 100 channels * @rs 130 +# plus additional 25 channels *@ rs 20/ +#+ another addl 25 channels *@rs20/ +# total = 130+20+20= 170 plus # 18% gst )=rs 200.60
On 7/3/19 the collector came to collect at 350/ as collected for jan and feb/19 .I declined to pay 350/- wanted to pay 201/-
H e threatened cable will be disconnected!
Means their arrogance is forcing all to exploit addiction of cable service?
Like to know the easiest complaint connection as www.trai.gov.in is very complicated for a non user of
websites and so inaccessible! more
I think you are right, TRAI is extremely disorganized. more
though the preferences have been intimated and new amount collected on 5th March. Looks like TRAI has swallowed more than it can chew and the customer is the scapegoat.
Retired Bank Official
Chennai, Tamilnadu, India