Login / Signup Show Tiles Close

H P Agrawal

BSNL's Safe Custody facility of telephone

About BSNL's Safe Custody facility of telephone - BSNL offers safe custody facility of its phone for the consumer in case the consumer has to be away for three months or more. A nominal safe custody charge is levied. However, if one also has Broad Band facility on the phone, then Broad Band is disconnected, and when the user requests for release of phone from safe custody, Broad Band is not released. One has to request for issue of a new Broad Band connection. The user is billed with a fresh security deposit as well as Installation charges. BSNL forgets that Broadband was already installed on his/her premises and not installation is required. The customer has to run to the telephone dept office, some times many rounds are required because the concerned officer is not available, or he is not competent to correct the bill, etc. to get the bill corrected. The Accounts Officer, only waves the fresh charge of Security deposit, but maintains the installation charge levied again. This anomaly did not exist prior to 2013 but some one has thought of earning money through this dubious means also at the BSNL. Will the concerned ministry look into this cheating by BSNL. more  

Viewed by 2146
View all 54 comments Below 54 comments
Krishnamoorthy Chandrasekaran
The BSNL is not interested in doing any thing except paying salry to staff at the cost of governements administered prices like distributing ration to people.It is not also technically strong and developed as against the private oprators and hence should be closed to save the huge drain to govrmnmrnts. more  
K Chattopadhyay (Corporate Administrator - Social worker)
Both broadband and landline can be put under safe custody for a charge. I have done it a number of times. more  
Padmanabhan Vasudeva
I feel that the BSNL should automatically restore the broad band connection once the telephone is released from safe custody and asking the subscriber to apply afresh for broad band is totally unfair and is against natural justice. more  
Gopabandhu Mohapatra
The rules framed by BSNL is only to suit them, not the consumer. more  
Charudatta Sahaje
This has to be brought to the notice of the ministry of Telecom and ask it to discontinue such procedure. more  
View 54 more comment(s)
Post a Comment

Related Posts

    • Customer Compensation for Internet downtime

      As a broadband/optic fiber internet service subscriber, are you facing network issues ? I've been facing internet black out periods due to service provider issues. Though they resolve it in a ...

      By Prajith PS
      /
    • Why electric scooters cost 4x in India

      In China these electric scooters cost as little as $300 that would be equivalent to approximately 25000, whereas in India it starts from 1lakh; what's the reason?

      By Reeta Kumar
      /
    • Pathetic Tata Cliq

      Has anyone returned items on Tata cliq? I returned some items for a size mismatch and they decide they won't refund it for a 'quality issue'. No more details. I have shopped on myjio, Amazon, Myntr...

      By Ashima Gupta
      /
    • Hybrid cars

      Currently, GST (28%) + Cess (15%) on hybrid cars is 43%. Nitin Gadkari Transport Ministwr has urged to slash the GST to 12%, leading to GST (12%) + Cess (15%) =27%. So hybrid...

      By Rajesh Suri
      /
    • Cash only??

      Recently, one of my colleagues had to be hospitalised and thereafter undergo physiotherapy in a center. The physiotherapy center was insisting on cash payment for amount which was ruuming into thou...

      By Padmanabhan G
      /
    • Airlines cheating Neta/Babu sleeping

      New Fraud by some Airlines 1- You Booked Flight 3 months before travel day at Lowest Price of Rs 4300. 2- After that, Airlines will cancel your Flight just few days before yo...

      By Sneha Goyal
      /
    • CONSUMER BEHAVIOUR SURVEY

      Hey Everyone, I am seeking your opinion for consumers behaviour in using e grocery stores or online stores in tier 1 cities or other cities too, do consumers prefer comparing prices , ETAs , refund...

      By Harman Sodhi
      /
    • Consumer Ministry is in slumber

      This has ought to be the worst performing ministry of India. For 4 years since mar 2020 patanjali has been misleading consumers in India and this ministry can’t do a thing. See this ad. Can l...

      By Dipali Yadav
      /
    • Apollo Pharmacy cannot be trusted

      My mother in law went to Apollo pharmacy to buy diabetes medicines and people over counter were selling these powder to all the diabetic patients saying diabetes will get cured with this powder and...

      By Lakshmi Sitaraman
      /
    • Govt just announces no follow through

      These days repairing electric goods cost almost the same as buying a new one. Ceiling Fans stopped working. Electrician checked it & changed capacitor. Still not working. ...

      By Radha Puri
      /
    • 5-day working week for banks

      while digitisation has considerably reduced the visit to banks,one can still see a lot of visitors to the bank,especially the senior citizens,women SHGs,fixed deposit holders etc. for the conv...

      By Suresh Dasarathy
      /
Share
WhatsApp
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

हिन्दी About Us Citizen Pulse News Trending Team Career Privacy Policy Sitemap Contact Us
© LocalCircles 2024 FB Link Twitter Link
All My Circles
Invite to
(Maximum 500 email ids allowed.)
Send